Facility Executive, Soft Services: JLL in Gurugram

Peegee; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

JLL in Gurugram is seeking a Facilities Executive for Soft Services to manage housekeeping, pantry, landscaping, waste and pest control in a corporate office.

The role focuses on vendor management, ensuring SLAs, inspections, records, budget tracking, and coordination with stakeholders to maintain high standards.

Candidates should have 3-6 years in facilities management, hospitality or soft-services, and MS Office; on-site work with variable hours.

Qualifications

• Graduate in any discipline with hospitality or facilities qualification preferred.
• Three to six years in facilities management, corporate real estate, hospitality or soft services.
• MS Office proficiency including Excel, Word and PowerPoint.

Responsibilities

• Manage day-to-day soft-services operations including housekeeping, pantry, landscaping, waste and pest control.
• Monitor vendor performance and ensure compliance with SLAs.
• Conduct regular facility inspections for cleanliness, hygiene and workplace standards.
• Ensure adequate availability of housekeeping consumables, pantry supplies and facility materials.
• Coordinate with service partners for timely resolution of complaints and service requests.
• Maintain records of attendance, manpower, inventory and statutory compliance.
• Support workplace events, employee engagement activities and VIP visits from a facilities perspective.
• Prepare daily, weekly and monthly operational reports and share updates with management.
• Coordinate with stakeholders for high customer satisfaction; assist in budget tracking and vendor billing verification.

Skills

Vendor management

Stakeholder management

Team coordination

Problem solving

Customer service

Attention to detail

Operational excellence

Compliance and safety

Education

Graduate (any discipline)

Hospitality or facilities qualification

Tools

MS Office

Excel

Word

PowerPoint

Job description

Facility Executive, Soft Services: JLL in Gurugram

JLL's facilities-management department is hiring a facilities executive for soft services in Gurugram to manage the day-to-day housekeeping, pantry, landscaping, waste and pest-control operations: the vendor performance against SLAs, the inspections for cleanliness and hygiene, the consumables and pantry supplies, the complaints and service requests with the service partners, the records of attendance, manpower, inventory and statutory compliance, the events, engagement activities and VIP visits from a facilities perspective, the audits and corrective actions, the environment, health and safety guidelines, the daily, weekly and monthly reports, the stakeholders and business teams, and the budget tracking, vendor billing verification and invoice processing. The posting, requisition REQ532470 on JLL's Workday careers site, was published on 9 September 2026 and asks for a graduate in any discipline with a hospitality or facilities qualification preferred, three to six years in facilities management, corporate real estate, hospitality or soft services, and MS Office; its scheduled-hours field reads zero on the board, which is a data gap a candidate should ask about rather than read as part-time. This page paraphrases it, reads the requirements, describes the site and the week and lists where a candidate relocating to Gurugram can live; it links to the posting, which is the only place to apply.

The posting in detail

Key responsibilities: manage the day-to-day soft-services operations including housekeeping, pantry, landscaping, waste management and pest control; monitor vendor performance and ensure compliance with the service-level agreements; conduct regular facility inspections for cleanliness, hygiene and workplace standards; ensure adequate availability of housekeeping consumables, pantry supplies and facility materials; coordinate with the service partners for timely resolution of complaints and service requests; maintain the records of attendance, manpower deployment, inventory and statutory compliance; support workplace events, employee‑engagement activities and VIP visits from a facilities perspective; conduct audits and implement corrective actions for any service gaps; ensure adherence to the environment, health and safety guidelines and company policies; prepare the daily, weekly and monthly operational reports and share updates with management; coordinate with stakeholders and business teams for high customer satisfaction; and assist in budget tracking, vendor billing verification and invoice processing. Key competencies: vendor management, stakeholder management, team coordination, problem‑solving, customer‑service orientation, attention to detail, operational excellence, and compliance and safety awareness. The posting is a clean list rather than a narrative, and the attendance, manpower and statutory‑record lines tell a candidate that the vendor's compliance paperwork, the wage registers and the police verifications, is part of the executive's month.

What JLL asks for

A graduate in any discipline, with a hospitality or facilities-management qualification preferred; three to six years in facilities management, corporate real estate, hospitality or soft-services operations; good knowledge of housekeeping standards, vendor management and workplace operations; communication, coordination and stakeholder management; and MS Office with Excel, Word and PowerPoint. A candidate who has verified a vendor's bill against its attendance register will have the edge, since the posting names both; the rent‑collection guide and the receipts guide describe the reconciliation habit at PG scale, and the police‑verification guide the statutory record a vendor's staff must carry.

The site, the shift and the hours

On site in Gurugram at a corporate office the posting does not name, in Udyog Vihar, DLF Cyber City, on Golf Course Road and Sector 44 or along Sohna Road by the corridor's pattern; the posting's scheduled-hours field reads zero, so the real week, six days and a start before the housekeeping deployment on the usual pattern, is the first call's question along with the shift and the weekend.

Questions to ask the recruiter about this posting

The real weekly hours and the shift, since the board's field reads zero. Which office and its headcount. The housekeeping and pantry vendors, their strength and the state of their attendance and statutory records. The SLA regime and last month's scores. The consumables budget and the indent process. The complaint tool and volumes. The events and VIP calendar. The audit format and the last corrective actions. The vendor billing process and the invoice volumes the executive verifies. And the range, since the posting states none; the Delhi NCR cost guide is the number a relocating candidate sets it against.

Where soft-services roles sit in India's property sector

Soft services is the half of facility management that occupiers notice: housekeeping, pantry and cafeteria, front office, helpdesk, mailroom, pest control, landscaping, washroom hygiene and the events a corporate floor hosts. Integrated facility management firms run these through vendor partners under service-level agreements, and the soft‑services executive, coordinator, assistant manager or manager is the person who inspects the floors, runs the vendor briefings, closes the helpdesk tickets, submits the monthly management report and answers to the client's workplace lead. The career runs from executive to assistant manager to manager over five to ten years, usually with a hotel-management or hospitality start; the cook guide , the laundry guide and the maintenance guide describe the same services run by a family PG at twenty beds, which is why a soft‑services professional reads a PG listing with a practised eye.

What the posting does not say about pay, and how to read it

JLL's India postings usually give the qualification, the years of experience, the shift and the weekly hours and not a salary, and this page invents none; the band is read from those four. A two-to-four-year executive on a rotational shift and a five-year-plus assistant manager with cafeteria experience sit in different bands, and a candidate asks the recruiter for the range at the first call. The first‑month budget guide and the city cost guides linked below give the arithmetic a candidate relocating for the role should do before the offer.

The interview, in practice

Soft‑services interviews test judgement more than knowledge. The screening call confirms the years, the site sizes and the vendor contracts on the CV; the operational round, usually with the facility manager, puts the candidate in a situation, a VIP visit announced at 9 for 11, a housekeeping vendor short by six staff on a Monday, a pantry complaint that reached the client's country head, and listens for the order of the response, the floor first, the vendor second, the client message third, the tracker entry fourth. A reporting exercise often follows: the candidate is given a week's helpdesk data and asked to draft the section of a monthly management report it belongs in, with the KPI and the corrective action. The final round with the account lead asks about cost, the savings initiative delivered on the last contract and how the vendor was kept whole while it was, and about the candidate's own escalation record. A hotel‑management graduate who has run a corporate floor and can describe a monthly report from memory is the profile that reaches the offer.

What a soft‑services executive reads on PeeGee.in

A soft‑services professional reads a PG listing for the services she manages by day: the mess menu and its hours in the mess‑menu guide, the housekeeping day and the laundry arrangement in the laundry guide, the pest‑control cycle in the maintenance calendar, the caretaker's verification in the caretaker guide. A house that states all four has the standard she is used to inspecting, and the reviews guide explains why she should read the four‑star review that names the housekeeping day before the five‑star one that names nothing.

Progression from this role

From a soft‑services executive's chair the path runs to senior executive at three to five years, assistant manager at five to eight, manager at eight to twelve and a cluster or account role after, with the client‑facing and reporting skills weighing more at each step than the operational ones; a hotel‑management degree is the usual start and a facility‑management certification the usual next step. Candidates who add a cafeteria, an events or a sustainability specialism are asked for earlier, since the postings name each; the revenue guide explains, from the small operator's side, why the manager who can show a savings line is the one who is promoted.

Living near the site: PG options in Gurugram

A soft‑services executive on three to six years' pay wants a bed on the corridor with a short walk to the office, and Gurugram's September 2026 bands give the choice: Udyog Vihar ran ₹3,800‑18,000 across 15 owner price points, DLF Phase 3 ₹7,000‑30,000 across 15, Sector 14 ₹4,500‑22,000 across 22 in the older sectors on the Yellow Line and Sohna Road ₹5,500‑18,000 across 18. The Delhi NCR cost guide sets Gurugram beside Noida and Delhi, the under-₹5,000 page is the first‑month start, the working men’s page and the ladies’ page filter by the door rule an early start needs, and the winter guide what a Gurugram November does to any house without a tested geyser. Start from the Gurugram PG hub , the ladies’ PG page for Gurugram , the working men’s page , the short‑stay page and the under-₹5,000 page , and read the city cost guide for the September 2026 owner‑listing bands by locality before setting a budget.

Frequently asked questions

What does the JLL facility executive soft services job in Gurugram involve?

Managing a corporate office's housekeeping, pantry, landscaping, waste and pest control day to day: vendor SLAs, inspections, consumables, complaints with service partners, attendance, manpower, inventory and statutory records, events and VIP visits, audits, EHS guidelines, daily to monthly reports, stakeholder coordination, and budget tracking with vendor billing verification.

What experience does JLL ask for?

A graduate in any discipline with a hospitality or facilities qualification preferred, three to six years in facilities, corporate real estate, hospitality or soft services, and MS Office.

Why does the posting show zero weekly hours?

The scheduled‑hours field on the board reads zero, which is a data gap rather than a part‑time role; ask the recruiter for the real week and shift.

Where is the site?

Not named; Udyog Vihar, Cyber City, Golf Course Road and Sohna Road are Gurugram's corporate settings. The recruiter will confirm.

How do I apply?

Only through the JLL Workday posting REQ532470 linked on this page, published on 9 September 2026; it may close without notice.

Sources and further reading

• JLL careers — Facility Executive, Soft Services, Gurugram (REQ532470)
• JLL India
• JLL careers, India postings

Posting details on this page were read from the JLL Workday careers site on 17 September 2026 (requisition REQ532470); the employer’s posting governs and may close without notice. Rent figures, where quoted, follow the September 2026 owner‑listing bands on the linked locality pages.