Facility Executive Soft I Female I Bengaluru

Cushman & Wakefield; Bengaluru; On-site; INR 300,000 - 540,000; Full time

Job summary

Cushman & Wakefield in Bengaluru seeks a facilities support professional to manage housekeeping coordination, vendor performance, and space administration. You will oversee rosters, communications, and log book entries to ensure smooth shift handovers and timely issue resolution.

Responsibilities include monitoring TR/VIP visits, conducting facility walkthroughs, and coordinating with Engineering for necessary support. This role emphasizes adherence to policies and KPI-driven service quality.

Responsibilities

• Ensure housekeeping muster, deployment, and register penalties/comments for improvements.
• Update housekeeping duty manager on TR/VIP visits.
• Address housekeeping issues with the team and track closure.
• Conduct facility walk-through to check rest rooms and common areas.
• Discuss and assist facility manager on monthly vendor performance matrix.
• Maintain pantry equipment and reprographic equipment and take action.
• Record communications in the Technical/HK log book for shift handover.
• Prepare weekly rosters for Helpdesk, Front Office, and Mail Room.
• Adhere to policies, processes, procedures and statutory documents.
• Coordinate with Engineering for issues needing help.
• Oversee Space Administration Office; resolve space-related issues.
• Evaluate space use and determine allocations.
• Create and facilitate processes for maintaining accurate space information.

Job description

Role & responsibilities

• To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services
• To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits.
• To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure
• To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services
• To discuss and assist facility manager on monthly basis on the vendor performance matrix
• To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions.
• To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person.
• To make facility tour and list out all such actions needed.
• Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team.
• To adhere to Policies, Processes & procedures and also the statutory documents.
• To adhere to SLA & KPI as agreed.
• To coordinate with Engineering team for any such issues that needs their help.
• Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc
• Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments.
• Creates, coordinates, and facilitates business processes for maintaining accurate space information.