Walk-in | Assistant Property Manager

Cushman & Wakefield; Mumbai; On-site; INR 250,000 - 350,000; Full time

Job summary

Cushman & Wakefield in Mumbai, India, is seeking a Housekeeping Coordinator to oversee daily housekeeping activities, ensure adherence to standards, and coordinate with the engineering and facilities teams.

The role emphasizes shift management, effective communication, and regular walkthroughs of restrooms and common areas, along with maintaining logs and rostering; adherence to policies and service levels is essential.

Responsibilities

• Ensure housekeeping muster and deployment; acknowledge penalties/comments for improvements in housekeeping services.
• Discuss housekeeping issues with the team on priority for the shift; ensure action and tracking for closure.
• Conduct facility walk-throughs of rest rooms, common areas and development areas to assess housekeeping quality.
• Assist Property Manager monthly on the vendor performance matrix.
• Maintain pantry and reprographics equipment; take necessary actions.
• Log communications in the technical/HK log to inform the next shift.
• Prepare facility tours and list required actions.
• Prepare weekly rosters for Helpdesk, Front Office and Mail Room; communicate in advance.
• Adhere to policies, processes and statutory documents.
• Adhere to SLA and KPI as agreed.
• Coordinate with Engineering for issues needing their help.
• Carry out planned preventive maintenance (PPM) per schedule and complete checklists.

Job description

Role & responsibilities

• To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services
• To ensure that the housekeeping related issues are discussed with the team on priority for the shift and ensure there is an action and tracking for the issue closure
• To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services
• To discuss and assist Property Manager on monthly basis on the vendor performance matrix
• To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions
• To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person
• To make facility tour and list out all such actions needed
• Prepare weekly rosters for Helpdesk, Front Office, Mail Room and communicate in advance to the team
• To adhere to Policies, Processes & procedures and also the statutory documents
• To adhere to SLA & KPI as agreed
• To coordinate with Engineering team for any such issues that need their help
• Carry out PPM routines as per the schedule and fill up checklists.