Facility Executive - Airoli

Cushman & Wakefield; Mumbai; Hybrid; INR 300.000 - 420.000; Vollzeit

Zusammenfassung

Cushman & Wakefield is seeking a Facility Executive to manage soft skill service delivery and oversee housekeeping and facilities operations during the shift. The role emphasizes collaboration with the housekeeping team, engineering, and management to ensure quality service, logs, and timely issue resolution.

The candidate will prepare rosters for Helpdesk, Front Office, and Mail Room, maintain equipment, and ensure adherence to policies and SLA/KPIs, while coordinating with vendors and space

Qualifikationen

• Responsibilities include managing soft skill service delivery during shift.
• Coordination with housekeeping and facilities teams.

Aufgaben

• Ensure housekeeping muster, deployment and record penalties/comments for improvements.
• Update housekeeping duty manager on TR/VIP visits.
• Prioritize housekeeping issues with the team and track closure actions.
• Conduct facility walk-throughs to verify restroom and common area cleanliness.
• Discuss monthly vendor performance with facility manager.
• Maintain pantry and reprographic equipment and take corrective actions.
• Log communications for the next shift in the technical/HK log book.
• Prepare weekly rosters for Helpdesk, Front Office, and Mail Room; inform team in advance.
• Adhere to policies, processes, procedures and statutory documents; comply with SLA/KPIs.
• Coordinate with Engineering for issues needing their support.
• Oversee the Space Administration Office: handling space allocations, work orders, relocations, reservations.
• Evaluate space use and occupancy; determine space allocations after consultation.
• Create and maintain accurate space information and processes.

Jobbeschreibung

Role & responsibilities

Facility Executive, Soft Skill will be responsible for managing all aspects of the soft skill service delivery system during the shift. In this capacity, the Facility Coordinator is accountable for the completion of pending work.

Job Description

About the Role:

• To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services
• To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits.
• To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure
• To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services
• To discuss and assist facility manager on monthly basis on the vendor performance matrix
• To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions.
• To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person.
• To make facility tour and list out all such actions needed.
• Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team.
• To adhere to Policies, Processes & procedures and also the statutory documents.
• To adhere to SLA & KPI as agreed.
• To coordinate with Engineering team for any such issues that needs their help.
• Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc
• Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments.
• Creates, coordinates, and facilitates business processes for maintaining accurate space information;