Facility Executive

Jones Lang LaSalle Incorporated; India; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Jones Lang LaSalle Incorporated, Gurugram, invites a seasoned Facilities Manager to oversee day-to-day operations on site. You will coordinate with the facilities leadership team to ensure smooth service delivery, maintain housekeeping and pantry routines, and drive process improvements that enhance client satisfaction.

You will also oversee reporting cycles, ensure safety compliance, manage stock and contracts, and participate in site audits and end-user feedback sessions to sustain high

Qualifications

• Degree or Diploma in Hotel management / Building management with 3–5 years’ facilities management experience.
• Strong knowledge of occupational safety.
• Aptitude in client-centric operations.
• Backup / reliever for resources deployed in the City.
• Solid background in team management.
• Proven ability to function as part of a team.
• Proven ability to initiate and follow through with improvement initiatives.

Responsibilities

• Oversee day-to-day operations of the facility.
• Coordinate with facilities manager and assistant facilities manager.
• Manage Housekeeping shift registers.
• Prepare daily, weekly and monthly reports.
• Monitor stock and supplies at site and manage contracts.
• Attend end-user meetings for feedback and continuous improvement.
• Support client visits and coordinate with management for CM/SSSL reports.
• Ensure health and safety compliance and participate in emergency procedures.

Skills

Facilities operations

Team management

Client-centric operations

Occupational safety

Analytical mindset

Excellent people skills

Continuous improvement

Education

Degree or Diploma in Hotel management / Building management

Job description

What this job involves:

• Prioritising the facilities’ needs
• Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.
• Shift Registers for Housekeeping
• Shift Rosters for HK/Pantry/Office boys
• Client Satisfaction Closure of helpdesk complaints
• You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients.
• Daily meeting floor Admins.
• Meeting End user / Line Managers & Directors for Feedback on improvement areas.
• Daily Round twice a day corner to corner to entire Facility.
• Maintain Stock at site related to HK and Pantry Consumables.
• Follow up weekly Movements and update to SPOC.
• Follow up for Daily Townhall & Client visit arrangements.
• Sending Daily, Weekly & monthly reports on timeline.
• Follow up with Scarp vendors to remove Scrap on time.
• Daily Manpower reports.
• Keep a track & Daily updates on Biometrics and Check tool.
• Sync up with Tech Executives on site for site specific Snags.
• In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans.
• You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.
• Going above and beyond expectations Client satisfaction is second nature to the person in charge.
• In this role, you’ll take on difficult issues and seek out opportunities to improve operations.
• You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
• Achieve Key Performance Indicators and Service Level Agreements targets.
• To provide administrative support to the Facility Management team.
• Implementation of client specific app-based tools.
• In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance.
• You’ll also oversee creating stock reports, meeting minutes and monthly management reports to the clients.

To apply you need to have:

• Strong knowledge of facility / building / property operations
• Playing a key role, the ideal candidate holds a Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years’ experience in facilities management.
• You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.
• You have to act as backup / reliver for the resources deployed in the City.
• Solid background in team management.
• Proven ability to function effectively as part of a team.
• Proven ability to initiate and follow through with improvement initiatives

Preferred Skills:

• Experience in Facilities Management is required.
• Strong Customer Service focus
• Excellent people skills and ability to interact with a wide range of client staff and demands
• Knowledge of Occupational Safety requirements
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Demonstrated experience with continuous improvement initiatives highly desirable
• Demonstrated experience with client reporting and preparation of reports required.
• Being Analytical and Meticulous

What we can do for you:

• At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment.
• We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Location: On-site –Gurugram, HR Scheduled Weekly Hours: 0

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Jones Lang LaSalle( “JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.