Facility Executive

Jones Lang LaSalle (JLL); Bengaluru; On-site; INR 350,000 - 500,000; Full time

Job summary

Jones Lang LaSalle (JLL) is hiring a Facilities Executive to support day-to-day facility operations at our Bengaluru on-site location. The role focuses on workplace services, compliance, and service quality across housekeeping, pests, mailroom, stationery, pantry, and plant maintenance.

You will partner with occupants, service providers, and internal stakeholders to uphold client expectations, manage inventory, and drive incident-free operations in a client-facing environment.

Qualifications

• Graduate degree in any discipline.
• 2–4 years of experience in Facilities Management, Workplace Services, Hospitality, or Corporate Administration.
• Experience in managing housekeeping, mailroom, consumables, and vendor operations is preferred.
• Knowledge of facility administration, reporting, and workplace operations.
• Ability to work effectively in a client-facing environment.
• Strong team player with a proactive and service-oriented mindset.

Responsibilities

• Support daily facility operations and administrative activities to ensure seamless service delivery.
• Maintain stock records, inventory logs, and operational trackers for consumables and supplies.
• Coordinate and monitor workplace services including housekeeping, pest control, mailroom, stationery, pantry, and indoor plants.
• Conduct routine inspections of workspaces and common areas to ensure cleanliness, functionality, and service quality.
• Track service requests and follow up with vendors for timely closure.
• Escalate operational concerns and service deficiencies to the Facilities Manager in a timely manner.
• Assist in asset tracking and inventory management activities.
• Coordinate with housekeeping, pest control, landscaping, mailroom, and other service vendors.
• Verify vendor attendance, deployment, and daily service delivery.
• Monitor vendor performance against agreed service standards.
• Collect required documentation for statutory and compliance requirements.
• Support vendor invoice verification and submission for processing.
• Update daily, weekly, and monthly facility reports.
• Maintain records related to stock consumption, service requests, maintenance activities, and vendor performance.
• Support preparation of management reports and client presentations.
• Maintain accurate documentation of operational activities, audits, and compliance checks.
• Act as the first point of contact for workplace-related concerns and service requests.
• Ensure prompt resolution or escalation of occupant complaints and requests.
• Support workplace experience initiatives and employee engagement activities as directed by management.
• Build positive working relationships with client employees and stakeholders.
• Assist in implementing workplace health and safety standards.
• Participate in emergency response drills, evacuation exercises, and business continuity activities.
• Identify and report safety hazards and non-compliance issues.
• Support statutory compliance audits and documentation reviews.

Skills

Facility management

Customer service

Vendor management

Health & safety

Reporting

Inventory management

Hospitality

Administrative support

Education

Graduate

Job description

Role Overview

The Facilities Executive will support the day-to-day operations of the facility by ensuring smooth delivery of workplace services, maintaining operational records, coordinating with vendors, and providing a safe, clean, and efficient workplace environment. The role requires close interaction with occupants, service providers, and internal stakeholders to ensure service excellence and compliance with client expectations.

Key Responsibilities

Facility Operations Administration

• Support daily facility operations and administrative activities to ensure seamless service delivery.
• Maintain stock records, inventory logs, and operational trackers for consumables and supplies.
• Coordinate and monitor workplace services including:
  • Housekeeping operations
  • Pest control management
  • Mailroom operations
  • Stationery and office supplies management
  • Indoor plant maintenance
  • Pantry and consumables management
• Conduct routine inspections of workspaces and common areas to ensure cleanliness, functionality, and service quality.
• Track service requests and follow up with vendors for timely closure.
• Ensure adequate stock levels of housekeeping consumables, office supplies, and pantry items.
• Escalate operational concerns and service deficiencies to the Facilities Manager in a timely manner.
• Assist in asset tracking and inventory management activities.

Vendor Management

• Coordinate with housekeeping, pest control, landscaping, mailroom, and other service vendors.
• Verify vendor attendance, deployment, and daily service delivery.
• Monitor vendor performance against agreed service standards.
• Collect required documentation for statutory and compliance requirements.
• Support vendor invoice verification and submission for processing.

Reporting Documentation

• Update daily, weekly, and monthly facility reports.
• Maintain records related to stock consumption, service requests, maintenance activities, and vendor performance.
• Support preparation of management reports and client presentations.
• Maintain accurate documentation of operational activities, audits, and compliance checks.

Customer Service Occupant Experience

• Act as the first point of contact for workplace-related concerns and service requests.
• Ensure prompt resolution or escalation of occupant complaints and requests.
• Support workplace experience initiatives and employee engagement activities as directed by management.
• Build positive working relationships with client employees and stakeholders.

Health, Safety Compliance

• Assist in implementing workplace health and safety standards.
• Participate in emergency response drills, evacuation exercises, and business continuity activities.
• Identify and report safety hazards and non-compliance issues.
• Support statutory compliance audits and documentation reviews.

Performance Objectives

Success in this role will be measured by:

• Consistent achievement of service level requirements.
• Timely closure of facility-related service requests.
• Effective inventory and consumable management.
• Compliance with health, safety, and statutory requirements.
• Customer satisfaction and workplace experience feedback.
• Accurate reporting and documentation of operational activities.

Core Workplace Services Managed by the Facilities Executive

• Stationery Office Supplies Management
• Pantry Management
• Consumables Management
• Vendor Coordination
• Health Safety Compliance
• Occupant Experience Support

Qualifications Experience

• Graduate in any discipline.
• 2 to 4 years of experience in Facilities Management, Workplace Services, Hospitality, or Corporate Administration.
• Experience in managing housekeeping, mailroom, consumables, and vendor operations is preferred.
• Knowledge of facility administration, reporting, and workplace operations.
• Ability to work effectively in a client-facing environment.
• Strong team player with a proactive and service-oriented mindset.

Location

Location: Bangalore, KA (On-site)

Scheduled Weekly Hours

Scheduled Weekly Hours: 48 Hours