F&B Manager

Mercure Hotels; Kakori; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Accor is seeking a Hotel Operations Manager for Mercure Lucknow Gomti Nagar. You will supervise all activities of the assigned outlet, coordinate with departments, and ensure guest service excellence.

Responsibilities include planning the outlet’s operations, maintaining hygiene and safety standards, managing budgets, and leading a trained team to deliver consistent, high-quality service while driving profitability.

Qualifications

• Diploma/degree in Hotel Management or equivalent.
• Total 8–10 years of experience in hotel industry, with at least 1 year in a similar role.
• Experience in outlet operations and F&B planning.

Responsibilities

• Oversee total supervision, planning and coordination of the outlet.
• Coordinate with Mercure Lucknow Gomti Nagar departments for guest service.
• Monitor service flow in the outlet.
• Prepare and manage the annual budget for the outlet.
• Organize events and food festivals to promote sales.
• Maintain hygiene, safety and service standards across the outlet.
• Lead and train staff to ensure teamwork and guest satisfaction.
• Ensure compliance with company policies and standards.

Skills

Leadership

Team management

Budgeting

Education

Diploma/Degree in Hotel Management or Equivalent

Job description

Company Description

"Why work for Accor?"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Prime Function

• Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
• Establish and maintain seamless co-ordination & co-operation with all departments of Mercure Lucknow Gomti Nagar to ensure maximum cooperation, productivity, and guest service.
• Monitor and supervise service flow in the assigned outlet.
• Any matter which may effect the interests of Mercure Lucknow Gomti Nagar Lucknow should be brought to the attention of the Management

Key Responsibilities

Food & Beverage Planning

• To plan & execute the operations of the assigned outlet.
• Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.

People Management

• Ensure that the team has been trained for all safety provisions.
• Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.

Financial Management

• Prepare and work on the annual budget for the assigned outlet and ensure to give proper monthly follow up to GM
• Ensure that profit margins are maintained; agreed costs are not exceeded through effective control systems and menu costing.

Operational Management

• Sales promotion by organizing events and food festivals for the assigned outlet.
• Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
• Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
• Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization's policy.
• Ensure that the team adheres to the company's uniform and hygiene standards.
• Ensure that quality is maintained in all aspects of the work and as per the standards.
• Ensure to continuously delight the customers by offering trend setting and innovative products and services.
• Handle additional responsibilities as and when delegated by Management.

Qualifications

Diploma/Degree in Hotel Management or Equivalent

Additional Information

Total 8 to 10 Years of experience in Hotel. minimum one year experience in similar role.