Food and Beverage Executive

Accor; Panaji; On-site; INR 250,000 - 450,000; Full time

Job summary

Accor's Novotel Goa Panjim seeks an Operations Supervisor in Food & Beverage to lead the beverages team, ensure compliance with standard recipes, and uphold service quality in the assigned area.

You will address guest inquiries, resolve complaints, and coordinate with other departments to deliver seamless guest experiences. The role emphasizes supervising, planning, and motivating staff to achieve guest satisfaction and profitability.

Qualifications

• Supervise and coordinate department activities.
• Ensure beverages follow standard recipes and quality.
• Attend to guest complaints or inquiries regarding services.

Responsibilities

• Oversee overall supervision, planning, and control of the beverages team.
• Maintain beverage quality and service in line with recipes and standards.
• Collaborate with other departments to ensure seamless guest experiences.

Job description

Company Description

"Why work for Accor?"\

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

• Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department.
• Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality.
• Ensure to attend to guest complaints, requests or inquiries regarding the services.
• Any matter which may affect the interests should be brought to the attention of the Management.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Goa Panjim to ensure maximum cooperation, productivity, morale and guest service.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.