Key Responsibilities:
1. International Sales & Business Development
- Develop and execute strategies to achieve export sales and revenue targets.
- Identify and develop new international markets and customers.
- Generate business opportunities across different countries and regions.
- Develop new customers, distributors, dealers and channel partners.
- Build and maintain long-term relationships with overseas customers.
- Convert international enquiries into profitable business.
- Identify opportunities for repeat business and increase sales from existing customers.
2. Export Market Development
- Conduct market research to identify potential countries, customers and business opportunities.
- Develop market-entry strategies for new countries.
- Identify market potential for different cable products and applications.
- Monitor international market trends and competitor activities.
- Develop a strong customer and distributor network in overseas markets.
- Explore new territories for business expansion.
3. International Customer & Key Account Management
- Manage key international customers and strategic accounts.
- Maintain regular communication with overseas customers.
- Understand customer requirements and provide appropriate product solutions.
- Handle customer queries, complaints and commercial matters.
- Ensure timely response and follow-up with customers.
- Develop strong relationships with purchase, technical and management teams of overseas customers.
4. Export Order Management
- Coordinate with internal departments for smooth execution of export orders.
- Monitor order status, production, dispatch and delivery schedules.
- Ensure timely communication of order status to customers.
- Coordinate with production, planning, logistics, commercial and finance teams.
- Ensure customer commitments are met within agreed timelines.
5. Export Documentation & Coordination
- Coordinate with the commercial and logistics teams for export documentation.
- Ensure proper documentation for export shipments.
- Coordinate with freight forwarders, shipping agents and logistics partners.
- Monitor shipment schedules and delivery status.
- Ensure smooth coordination from order confirmation to final delivery.
6. Payment & Receivables Management
- Monitor outstanding payments from international customers.
- Follow up with customers for timely payment realization.
- Coordinate with the finance team regarding export receivables.
- Monitor customer credit exposure and payment history.
- Ensure effective control of overdue export payments.
7. Product & Industry Knowledge
The candidate should preferably have experience in international sales of:
- LT Power Cables
- HT Power Cables
- Control Cables
- Instrumentation Cables
- EPR Cables
- Communication / Signal Cables
- Railway Cables
- Conductors
- Other Electrical Wires & Cables
Good understanding of cable products, applications and international customer requirements will be preferred.
8. Sales Planning & Reporting
- Prepare export sales plans, budgets and forecasts.
- Monitor monthly, quarterly and annual export performance.
- Maintain sales pipeline and customer opportunity reports.
- Provide regular updates to management regarding international business.
- Track country-wise and customer-wise sales performance.
9. Team Management
- Lead and supervise the export sales team.
- Set targets and monitor individual and team performance.
- Guide the team in international customer acquisition and business development.
- Review sales pipeline and export opportunities regularly.
- Develop and motivate the team to achieve export business objectives.
Candidate Profile
The ideal candidate should have:
- 15-20 years of relevant experience, preferably in the electrical cable and wire manufacturing industry.
- Strong experience in Export Sales, International Marketing and Business Development.
- Proven experience in developing overseas markets and international customers.
- Strong international customer and distributor network.
- Experience in handling export orders and international accounts.
- Strong understanding of electrical cable products and applications.
- Excellent communication, negotiation and relationship-management skills.
- Strong commercial understanding.
- Experience in leading and managing an export sales team.
- Willingness to travel internationally as required.
Preferred Background
Candidates currently or previously working with electrical cable and wire manufacturers and having significant experience in international sales and export business development will be preferred.
Candidates with an established network of overseas customers, distributors, agents, EPC companies and electrical industry clients will be preferred.
Key Performance Indicators (KPIs)
- Export sales achievement
- International revenue growth
- New overseas customer acquisition
- New country/market development
- Existing customer business growth
- Distributor/channel development
- Export order conversion
- Customer retention
- Export receivables and payment realization
- Overall international business development