Export Marketing Manager

Vishal Tools; Jalandhar; On-site; INR 1,000,000 - 2,000,000; Full time

Job summary

Vishal Tools in India seeks an experienced export sales professional to handle overseas communications, quotations, order execution, and customer support while expanding international markets for hand tools and forging products.

You will coordinate with production, planning, packaging, dispatch, and documentation teams; prepare competitive quotations, negotiate terms, travel internationally as needed, and ensure compliance with export regulations and labeling requirements.

Qualifications

• Export sales / international business development experience preferred.
• Graduate / MBA in International Business, Marketing, or related field.
• Strong knowledge of export documentation, shipping, and international trade procedures.
• Experience handling overseas customers, distributors, and buyers.
• Willingness to travel internationally.

Responsibilities

• Handle overseas customer communication including export enquiries, quotations, order execution, and support.
• Develop new international markets and generate opportunities for hand tools and forgings.
• Build and maintain relationships with overseas buyers, distributors, sourcing agents, and customers.
• Coordinate export order execution with production, planning, packaging, dispatch, and accounting teams.
• Prepare competitive quotations and negotiate terms to achieve export sales targets.
• Conduct international market research and competitor analysis to identify opportunities.
• Monitor sales pipeline, conversions, and profitability.
• Coordinate with R&D and production for new product development per customer requirements.
• Arrange samples, testing, certifications, inspections, and export compliance docs.
• Coordinate audits and inspections with internal departments.
• Support participation in international trade fairs and overseas meetings.
• Ensure compliance with trade regulations, packaging, labeling, and payment terms.
• Prepare MIS and market intelligence reports for management review.
• Develop and improve SOPs for export processes to boost efficiency.
• Provide strategic inputs on new markets, pricing trends and customer feedback.

Skills

Communication

Negotiation

Presentation

MS Office

SAP

CRM

Analytical

Coordination

Problem-solving

Travel

Education

MBA in International Business

Graduate

Tools

SAP ERP

CRM software

Job description

Role & responsibilities

• Handle overseas customer communication including export enquiries, quotations, order execution, and customer support.
• Develop new international markets and generate business opportunities for hand tools and forging products.
• Build and maintain strong relationships with overseas buyers, distributors, sourcing agents, and customers.
• Coordinate export order execution with production, planning, packaging, dispatch, accounts, and documentation teams.
• Prepare competitive quotations, negotiate commercial terms, and achieve export sales targets.
• Conduct international market research, competitor analysis, and identify new business opportunities.
• Monitor customer buying patterns, sales pipeline, conversion ratio, and business profitability.
• Coordinate with R&D and production teams for new product development as per customer requirements.
• Arrange product samples, testing, certifications, inspections, and export compliance documentation.
• Coordinate customer audits, factory inspections, and compliance-related activities with internal departments.
• Support participation in international trade fairs, exhibitions, and overseas customer meetings.
• Ensure compliance with international trade regulations, packaging standards, labeling requirements, and payment terms.
• Prepare MIS reports, market intelligence reports, and business performance dashboards for management review.
• Develop and improve SOPs for export processes to enhance efficiency and customer satisfaction.
• Provide strategic inputs to senior management on new markets, product opportunities, pricing trends, and customer feedback.

Preferred candidate profile

• Graduate / MBA in International Business, Marketing, or related field.
• 58 years of experience in export sales / international business development, preferably in Hand Tools, Forgings, Manufacturing Industry.
• Strong knowledge of export documentation, shipping, and international trade procedures.
• Experience in handling overseas customers, distributors, and buyers.
• Proven ability to develop new markets and achieve sales targets.
• Good communication, negotiation, and presentation skills.
• Proficiency in MS Office / SAP / CRM systems.
• Strong analytical, coordination, and problem-solving abilities.
• Willingness to travel internationally as required.
• Self-motivated, target-oriented, and capable of working under pressure.