Export Documentation & Operations Executive (CHA & Freight Forwarding)

Atlantic Shipping Logistics; Mumbai; On-site; INR 400,000 - 650,000; Full time

Job summary

Atlantic Shipping Logistics in Mumbai seeks an Export Documentation & Operations Executive to manage export documentation, Shipping Bill processing and customs clearance coordination. The role involves coordinating with clients, shippers, forwarders, CFS, shipping lines and internal teams to ensure accurate documentation, timely clearance and smooth shipment movement.

The candidate will work with e-SANCHIT, ICEGATE and ODeX portals, ensuring HS codes correctness and compliance.

Qualifications

• 2-4 years of experience in Export Documentation, Customs Clearance, CHA or Freight Forwarding.
• Hands-on experience in export documentation and forwarding operations will be an advantage.

Responsibilities

• Prepare and verify export documentation, checklists, Shipping Bills and supporting documents for shipments.
• Verify Commercial Invoice, Packing List and other documents and follow up for pending approvals.
• Upload documents through e-SANCHIT and coordinate Shipping Bill filing through ICEGATE.
• Check Shipping Bill status, examination requirements and LEO completion, and follow up on pending activities.
• Ensure correct HSN/HS codes and export policies are considered in documentation.
• Coordinate with teams, CFS and field operations for export shipment processing.
• Handle export forwarding activities including Form 13, VGM and Handover submissions through portals.
• Coordinate with shippers, forwarders, shipping lines, CFS and transporters for shipment-related activities.
• Respond to client/shipper queries and provide timely shipment updates.
• Maintain Daily Status Reports (DSR) and proper shipment records.
• Follow up on pending documentation, customs clearance and operational activities until completion.
• Escalate critical documentation or shipment issues to management.

Skills

Export documentation

Customs clearance

Freight forwarding

e-SANCHIT

ICEGATE

ODeX

HSN/HS codes

Shipping Bills

MS Excel

Coordination

Communication skills

Documentation accuracy

Education

Graduate in any discipline

Logistics / Import-Export certification

Tools

ICEGATE

ODeX

e-SANCHIT

Job description

Job Summary

Export Documentation & Operations Executive will be responsible for handling export documentation, Shipping Bill processing, customs clearance coordination and forwarding-related activities. The role involves coordinating with clients, shippers, forwarders, CFS, shipping lines and internal teams to ensure accurate documentation, timely clearance and smooth shipment movement.

Key Responsibilities

• Prepare and verify export documentation, checklists, Shipping Bills and supporting documents for shipments.
• Verify Commercial Invoice, Packing List and other required documents and follow up for pending documents/approvals.
• Upload required documents through e-SANCHIT and coordinate Shipping Bill filing through ICEGATE.
• Check Shipping Bill status, examination requirements and LEO completion, and follow up on pending activities.
• Ensure correct HSN/HS codes, export policies and applicable duty benefit schemes are considered in documentation.
• Coordinate with teams, CFS and field operations for export shipment processing.
• Handle export forwarding activities including Form 13, VGM and Handover submissions through ODeX and other applicable portals.
• Coordinate with shippers, forwarders, shipping lines, CFS and transporters for shipment-related activities.
• Respond to client/shipper queries and provide timely shipment and documentation updates.
• Maintain Daily Status Reports (DSR) and proper shipment/documentation records.
• Follow up regularly on pending documentation, customs clearance and operational activities until completion.
• Identify documentation or operational issues and coordinate with concerned teams for timely resolution.
• Escalate critical documentation, customs or shipment-related issues to the reporting manager/management.

Skills & Competencies

• Practical knowledge of Export Documentation, Customs Clearance and Freight Forwarding operations.
• Knowledge of Shipping Bill, e-SANCHIT, ICEGATE, ODeX and relevant shipping line/forwarding portals.
• Knowledge of Form 13, VGM and Handover-related export activities.
• Understanding of HSN/HS codes, export documentation and customs procedures.
• Good coordination and follow-up skills with clients, shippers, forwarders, CFS and shipping lines.
• Good communication and email skills.
• Working knowledge of MS Excel and shipment status reporting.
• Ability to handle multiple shipments, deadlines and documentation accurately.

Experience

• 2 - 4 years of experience in Export Documentation, Customs Clearance, CHA or Freight Forwarding.
• Hands-on experience in export documentation and forwarding operations will be an advantage.

Qualification

• Graduate in any discipline.
• Relevant qualification/certification in Logistics, Import-Export, Customs or Freight Forwarding will be an advantage.