Executive - Vendor Operations

Eagle Fleet Services Private Limited (Redtaxi); Palakkad; Sur place; INR 400 000 - 700 000; Plein temps

Résumé du poste

Eagle Fleet Services Private Limited (Redtaxi) in Palakkad seeks a Vendor Management professional to lead vehicle attachment operations, drive vendor onboarding, and manage relationships with drivers and corporate partners.

The role emphasizes negotiation, planning, and effective coordination with call centre teams, with responsibilities spanning payments, GST compliance, and KPI-driven vendor growth.

Qualifications

• Bachelor's or master's degree required.
• 3–5 years of experience in Sales, Administration, and Vendor Management.
• Strong negotiation and MS Office skills; good written and verbal English and Tamil.

Responsabilités

• Create, lead, and manage cab/vehicle attachment operations.
• Resolve vendor, driver, and customer issues; ensure smooth day-to-day operations.
• Build and maintain relationships with vendors, drivers, and internal departments; lead generation and business development.

Connaissances

Negotiation

Vendor management

MS Office

Communication English Tamil

Planning & organization

Formation

Bachelor's degree

Master's degree

Outils

MS Office

Description du poste

Key Responsibilities

• To Create, lead, and manage the newly created cab and vehicle attachment operations.
• Resolve problems of vendors, drivers, and customers.
• Ensure smooth day-to-day operations of the department.
• Good communication and negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers, and internal departments.
• Lead generation, marketing, and business development.
• Handle and follow up with vendors and drivers on monthly payments and GST.
• Develop tie-ups with corporate companies and showrooms.
• Be a trusted advisor for new vendors, monitor their performance, and address any open issues to ensure timely resolution and a great customer experience.
• Approach potential vendors to establish relationships and explain company norms and earnings from attachment.
• Oversee and complete key tasks and develop project plans to meet corresponding deadlines.
• Meet vendor onboarding targets and KPIs.
• Monitor retention and turnover rates of new attachments.
• Coordinate and support the call centre team whenever needed.
• Provide training to vendors and chauffeurs.

Job Specifications:

• Bachelor's degree / Master's degree.
• 3 to 5 years of relevant experience in Sales, Administration, and Vendor Management.
• Good negotiation skills and expertise in MS Office.
• Proficient in both written and oral communication in English and Tamil.
• Good problem-solving and creative-thinking skills.
• Excellent planning, organizing, and time-management skills