Executive – Services (Sales Operations)

National Council of Training Academy (NCTA); Indore District; On-site; INR 300,000 - 500,000; Full time

Job summary

Asian Paints invites applications for the role of Executive – Services at Indore. The role focuses on leading field sales operations, guiding Customer Associates and Sales Associates, and ensuring high-quality service delivery across assigned territories.

The candidate should have 1–2 years of sales experience, hold a graduate degree with at least 50% marks, and demonstrate strong leadership and customer-handling skills for successful performance and growth in a leading paint company.

Qualifications

• Graduation in any discipline with at least 50% marks.
• 1–2 years of experience in a sales function.
• Strong leadership, monitoring, and customer-handling skills.

Responsibilities

• Lead and monitor Customer Associates (CA) and Sales Associates (SA) for performance and compliance.
• Track daily activities, site visits, and follow-ups using the Paint Assist app.
• Monitor collections and achievement of monthly sales targets.
• Ensure timely lead assignment and conversion.
• Handle escalated customer and dealer complaints to maintain satisfaction.
• Conduct in-store and on-site training for new associates.
• Guide teams on pitching and converting focus products.
• Perform random site visits to ensure safety and process adherence.
• Execute business generation initiatives in the territory.

Skills

Leadership

Monitoring

Customer handling

Education

Graduate degree

Job description

Asian Paints is hiring an Executive – Services in Indore to lead customer and sales associates, manage dealer interactions, and drive business growth through process adherence and site monitoring.

Full Job Details:

Asian Paints is inviting applications for the role of Executive – Services at its Indore location. The position focuses on managing field sales operations, leading customer and sales associates, and ensuring high-quality service delivery across assigned territories.

Key Responsibilities:

• Lead and monitor Customer Associates (CA) and Sales Associates (SA) to ensure performance and process compliance
• Track daily activities, site visits, and follow-ups using the Paint Assist app
• Monitor business collections and achievement of monthly sales targets
• Ensure timely lead assignment and conversion
• Handle escalated customer and dealer complaints to maintain high satisfaction levels
• Conduct in-store and on-site training for new associates
• Guide teams on pitching and converting focus products
• Perform random site visits to ensure adherence to application and safety processes
• Execute business generation initiatives in the assigned territory

Eligibility Criteria:

• Graduate in any discipline with at least 50% marks throughout academics
• 1–2 years of experience in a sales function
• Strong leadership, monitoring, and customer-handling skills

Employment Type:

Full Time – Permanent

This role is ideal for professionals looking to build a career in sales operations and service management with one of India’s leading paint manufacturers.