Executive -Sales Support( outbound)

Walplast Products; Navi Mumbai; On-site; INR 360,000 - 480,000; Full time

Job summary

Walplast Products in Navi Mumbai is seeking an Inside Sales/Lead Management professional to handle high volumes of inbound leads from Meta ads, Google, website forms, and WhatsApp campaigns. You'll qualify leads, perform outbound calls, and coordinate with sales and technical teams to push prospects toward closure.

The role requires 1–3 years of experience, proficiency in Hindi and English, and strong MS Excel skills to track leads and generate reports.

Qualifications

• 1 to 3 years of experience in Lead Management, Telecalling, or Inside Sales.
• Comfortable handling 80–120 inbound and outbound calls per day.
• Proficient in Hindi and English; MS Excel skills.

Responsibilities

• Handle a high volume of inbound leads generated through Meta (Facebook & Instagram), Google Ads, Website Forms, and WhatsApp campaigns.
• Make outbound calls to qualify leads, follow up with prospects, and re-engage inactive leads.
• Attend a large number of inbound and outbound calls daily while maintaining quality and TAT.
• Call and qualify leads within the defined TAT.
• Assign qualified leads to sales executives/distributors.
• Maintain lead tracking in CRM/Excel.
• Follow up until closure.
• Coordinate with sales and technical teams.
• Prepare daily, weekly, and monthly reports.

Skills

Lead management

Telecalling

Communication

Tools

MS Excel

Job description

Role & responsibilities

• Handle a high volume of inbound leads generated through Meta (Facebook & Instagram), Google Ads, Website Forms, and WhatsApp campaigns.
• Make outbound calls to qualify leads, follow up with prospects, and re-engage inactive leads.
• Attend a large number of inbound and outbound calls daily while maintaining quality and TAT.
• Call and qualify leads within the defined TAT.
• Assign qualified leads to sales executives/distributors.
• Maintain lead tracking in CRM/Excel.
• Follow up until closure.
• Coordinate with sales and technical teams.
• Prepare daily, weekly, and monthly reports.

Preferred candidate profile

1 to 3 years of experience in Lead Management, Telecalling, or Inside Sales.

Comfortable handling 80120+ inbound and outbound calls per day.

Good communication in Hindi & English, proficiency in MS Excel, and ability to manage high volumes of leads.