Executive - Sales & Services

Malabar Gold & Diamonds; Ahmedabad District; On-site; INR 279,000 - 390,600; Full time

Job summary

Malabar Gold & Diamonds is looking for enthusiastic sales professionals in Ahmedabad to achieve sales targets by engaging with customers and assisting in their jewelry selection. Candidates should excel in customer service and communication, ensuring delightful shopping experiences.

If you have a target-driven mindset and the ability to motivate yourself, this role offers you the opportunity to succeed in an exciting retail environment.

Qualifications

• Proven ability to achieve sales targets through customer engagement.
• Strong self-motivation and a track record of driving sales success.
• Excellent communication skills to effectively interact with customers.

Responsibilities

• Achieve individual sales targets and enhance store profit.
• Welcome and engage customers to understand their jewelry requirements.
• Provide excellent customer service and educate on product details.
• Gather customer feedback for business improvement.
• Report sold stock for inventory maintenance.
• Generate customer leads and increase footfall.

Skills

Ability to sell

Self-motivated and driven by targets

Excellent communication skills

Customer service skills

Job description

Job Role

To achieve the sales targets by engaging with the customers and assisting them to choose the jewelry and completing the sales transaction in line with the Company SOP.

• Responsible to achieve the individual sales target and executing the company’s strategies to enhance the store’s profit.
• Receive the customer in a welcoming manner and engage with them to understand their requirements.
• Provide excellent customer service, educate customers on benefits –Malabar Promises and product details to ensure customer delight in each sale.
• Gather feedback from customers or prospects and share it with the Manager for business improvement.
• Report the sold stock to the section head for maintaining inventory; ensure timely stock replenishment.
• Generate customer leads and increase customer footfall.
• Acquire knowledge in all sections of the store such as billing, cash, OMS, packing, etc.
• Assist in BTL marketing.

Skills Required

• Ability to sell
• Self-motivated and driven by targets
• Excellent communication skills
• Customer service skills