Executive - Sales & Collections

Turno; Madhepura, Jehanabad District, Nawada; On-site; INR 250,000 - 450,000; Full time

Job summary

Turno is seeking an Executive to manage 3-Wheeler financing sales and collections in the local market. You will source new customers, support the loan process, and build relationships with dealers and drivers to ensure timely repayments.

Responsibilities include field visits, document verification, and coordination with credit teams to drive monthly targets. Strong communication, negotiation skills and willingness to travel are essential.

Qualifications

• 1-8 years of experience in 3W/2W financing, vehicle finance, sales & collections.
• Candidates with NBFC/Fintech/Vehicle Finance experience preferred.
• Good knowledge of the local market and customer base.
• Good communication and negotiation skills.
• Willingness to work in the field and travel within the assigned territory.
• Target-oriented with good follow-up skills.
• Valid two-wheeler driving license and own vehicle would be an advantage.

Responsibilities

• Develop and maintain relationships with 3W dealers, drivers, fleet owners and other local partners.
• Explain loan/financing products to customers.
• Collect and verify customer and vehicle-related documents.
• Coordinate with Credit, Operations and other teams for loan processing and disbursement.
• Achieve assigned monthly sales/disbursement targets.
• Follow up with customers for timely EMI payments.
• Handle 3W loan collections and reduce overdue accounts.
• Visit customers in the field for payment follow-up as required.
• Maintain regular contact with customers and understand reasons for delays.
• Support recovery efforts for difficult accounts when required.
• Ensure adherence to company collection policies and guidelines.

Skills

3W/2W financing experience

Field sales

Collections & recoveries

Communication

Driver license & vehicle

NBFC/Fintech experience

Smartphone apps usage

Tools

Smartphone apps usage

Job description

Job description

About the Role :

We are looking for an Executive to manage 3-Wheeler financing sales and collections. The candidate will be responsible for sourcing new customers, supporting the loan process, building relationships with dealers/drivers, and ensuring timely repayment of loans.

Key Responsibilities

• Develop and maintain relationships with 3W dealers, drivers, fleet owners and other local partners.
• Understand customer requirements and explain loan/financing products.
• Collect and verify customer and vehicle-related documents.
• Coordinate with Credit, Operations and other teams for smooth loan processing and disbursement.
• Achieve assigned monthly sales/disbursement targets.
• Follow up with customers for timely EMI payments.
• Handle 3W loan collections and reduce overdue/delinquent accounts.
• Visit customers in the field when required for payment follow-up.
• Maintain regular contact with customers and understand reasons for payment delays.
• Support recovery efforts for difficult/hard-bucket accounts when required.
• Ensure adherence to company collection policies and customer-handling guidelines.

Candidate Requirements

• 1-8 years of experience in 3W/2W financing, vehicle finance, sales & collections.
• Candidates with experience in NBFC/Fintech/Vehicle Finance will be preferred.
• Good knowledge of the local market and customer base.
• Good communication and negotiation skills.
• Willingness to work in the field and travel within the assigned territory.
• Target-oriented with good follow-up skills.
• Basic knowledge of smartphones/apps and documentation.
• Valid two-wheeler driving license and own vehicle would be an advantage.