Executive - Sales & Collection

Mahindra Finance; Thiruvallur District; On-site; INR 250,000 - 600,000; Full time

Job summary

Mahindra Finance is seeking a field-based role in vehicle finance sales and collections in India. The candidate will source new business through dealers and channels, manage relationships, and drive EMI recoveries.

The position requires handling loan documentation, educating customers on products, and coordinating with internal teams for smooth processing and closure of accounts.

Qualifications

• 2 to 4 years of experience in vehicle finance sales, collections, NBFC, or banking.
• Strong communication, customer handling, and negotiation skills.
• Two-wheeler with a valid driving license and basic MS Excel knowledge.

Responsibilities

• Source customers for New Car and Pre-Owned Car loans through dealers, DSAs, brokers, and direct channels.
• Build and maintain strong relationships with dealers, customers, and business partners.
• Aim to achieve assigned sales and collection targets.
• Conduct field visits for sourcing, customer verification, and overdue follow-ups.
• Ensure timely recovery of EMIs and resolution of delinquent/NPA accounts.
• Collect, verify, and process loan documentation as per guidelines.
• Educate customers on loan products, repayment terms, EMI schedules, and settlement procedures.
• Maintain accurate records of sales, collections, and customer interactions.
• Coordinate with internal teams for loan processing, dispute resolution, and account closure.

Skills

Vehicle finance sales

Customer handling

Negotiation skills

Two-wheeler driving license

MS Excel (basic)

Tools

MS Excel

Job description

Role & responsibilities:

Handle vehicle finance sales and loan collections by sourcing new business, maintaining dealer/customer relationships, processing loan applications, and ensuring timely EMI recoveries.

Key Responsibilities:

• Source customers for New Car and Pre-Owned Car loans through dealers, DSAs, brokers, and direct channels.
• Build and maintain strong relationships with dealers, customers, and business partners.
• Achieve assigned sales and collection targets.
• Conduct field visits for business sourcing, customer verification, and overdue account follow-ups.
• Ensure timely recovery of EMIs and resolution of delinquent/NPA accounts.
• Collect, verify, and process customer loan documentation as per company guidelines.
• Educate customers on loan products, repayment terms, EMI schedules, and settlement procedures.
• Maintain accurate records of sales, collections, and customer interactions.
• Coordinate with internal teams for loan processing, dispute resolution, and account closure.

Required Skills & Qualifications:

• 2 to 4 years of experience in Vehicle Finance Sales, Collections, NBFC, or Banking.
• Strong communication, customer handling, and negotiation skills.
• Knowledge of loan documentation and collection processes.
• Local language proficiency preferred.
• Basic MS Excel knowledge.
• Two-wheeler with a valid driving license.