Executive - Retail Sales

Ample; Ernakulam; On-site; INR 180,000 - 240,000; Full time

Job summary

Ample in Ernakulam, Kerala is seeking a store associate to maximize sales and ensure customer satisfaction. You will engage customers, understand requirements, and follow engagement standards to deliver best solutions. Maintain store hygiene, coordinate back-office tasks, manage inventory and payment reconciliation, and handle escalations.

The role requires excellent communication, a flair for customer service, confidence, and flexibility in working hours to meet store needs and targets.

Qualifications

• Excellent communication skills.
• Flair for customer service.
• Confident and presentable.
• Flexible and adaptable in working hours.

Responsibilities

• Maximize the sale at the store and ensure customer satisfaction.
• Achieve sales goals relative to store targets.
• Evaluate customer requirements and provide best solutions.
• Follow customer engagement standards to deliver service excellence.
• Ensure store hygiene and proper display of products.
• Coordinate back-office activities, manage inventory and payment reconciliation.
• Handle pre/post sales escalations and customer queries.
• Interact with cross-functional departments for operational support.

Skills

Excellent communication

Customer service flair

Confident and presentable

Flexible working hours

Job description

Job Description:

• Maximize the sale of at the store, ensuring optimumcustomer satisfaction
  
• Achieve sales goals relative to store target
  
• Evaluating the customers requirement by following
  
• customer engagement standards to provide best solutions
  
• Ensuring store hygiene and functioning of products ondisplay
  
• Coordinating activities at the back office, managing
  
• inventory and managing payment reconciliation with bank
  
• Handling pre/post sales customer escalations and queries
  
• Interaction with cross-functional departments for
  
• operational support
  

Requirements

• Excellent communication skills
  
• Should have flair for customer service
  
• Confident and presentable
  
• Should be flexible and adaptable in working hours