Senior Executive- Retail Store Sales

KGK Group; Mumbai; On-site; INR 150,000 - 210,000; Full time

Job summary

KGK Group is seeking a customer-focused sales associate in Mumbai to convert walk-ins into sales and ensure smooth stock tally and customer service processes. You will understand customer requirements and communicate stock needs, while executing promotions and maintaining product displays. Strong communication and interpersonal skills are essential.

The role emphasizes achieving daily and monthly targets, ensuring stock accuracy, and delivering delightful customer experiences across counters.

Qualifications

• Daily stock tally and stock receiving checks.
• Understand customer requirements and communicate stock needs.
• Maintain high level of customer service and delight.
• Execute sales promotions and offers per guidelines.
• Achieve daily and monthly targets.
• Maintain stock receiving checks and reports.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet walk-in customers and understand their needs.
• Record and follow up on customer orders.
• Communicate stock availability to counters and teams.
• Assist in implementing promotions and offers.
• Ensure accurate scanning, weighing, and reporting of stock.
• Maintain store cleanliness and product displays.

Skills

Communication skills

Customer service

Sales skills

Target achievement

Interpersonal skills

Self-motivation

Tools

Tally

Job description

To convert walk-ins into sales.

• Responsible for daily stock Tally.
• Understand the requirement of customer
• Communicating the stock requirement of the respective counters.
• Ensure high level of customer services and customer delight.
• Understand and execute sales promotion and offers as per the define guidelines.
• Security of products of the respective counter.
• Maintaining good relation with customers.
• Achieving daily and monthly target given by store.
• Maintaining Scanning and weighing reports.
• Receive customer orders & follow up for the same.
• Checking and tally of new stock received.
• Communication with the customer.
• Consistent perseverance and undivided loyalty to duty
• Excellent communication skills, posses a sense of creativity and innovativeness.
• Interpersonal abilities to work comfortably with all levels of staff and management.
• Self confidence and motivated combined with positive attitude and zeal to learn.
• Flexible and details oriented.
• Capable enough to meet a companys challenging objectives