Executive - Presales

ESP Engineered; Pune District; On-site; INR 300,000 - 600,000; Full time

Job summary

ESP Engineered in Pune District is seeking a Pre-Sales Executive responsible for handling customer inquiries and generating leads. The candidate will communicate with potential buyers and work with the sales team to convert inquiries into sales. Responsibilities include managing communication, following up with clients, sharing project details, and assisting in promotional activities. Strong communication and relationship-building skills are essential for ensuring a positive customer experience.

Qualifications

• Experience in handling customer inquiries and generating leads.
• Strong communication skills for effective follow-ups.
• Ability to coordinate with a sales team.

Responsibilities

• Handle inbound inquiries via calls, emails, website, and social media.
• Make outbound calls to potential customers and qualify leads.
• Explain project details, amenities, pricing, and location advantages to prospects.
• Schedule site visits and coordinate with the sales team.
• Maintain and update the CRM system with customer interactions and status.
• Follow up with clients regularly to increase conversion ratio.
• Share project brochures, floor plans, payment plans, and other documents.
• Understand customer needs and suggest suitable projects/units.
• Assist in organizing promotional events, campaigns, and property exhibitions.
• Prepare daily, weekly, and monthly reports on lead status and follow-ups.
• Build strong customer relationships and ensure a positive sales experience.

Job description

The Pre-Sales Executive is responsible for handling customer inquiries, generating leads, nurturing prospects, and coordinating with the sales team to convert potential buyers. This role ensures smooth communication, professional customer experience, and effective follow-ups for real estate projects.

Key Responsibilities

• Handle inbound inquiries via calls, emails, website, and social media.
• Make outbound calls to potential customers and qualify leads.
• Explain project details, amenities, pricing, and location advantages to prospects.
• Schedule site visits and coordinate with the sales team.
• Maintain and update the CRM system with customer interactions and status.
• Follow up with clients regularly to increase conversion ratio.
• Share project brochures, floor plans, payment plans, and other documents.
• Understand customer needs and suggest suitable projects/units.
• Assist in organizing promotional events, campaigns, and property exhibitions.
• Prepare daily, weekly, and monthly reports on lead status and follow-ups.
• Build strong customer relationships and ensure a positive sales experience