Presales Manager

SPS Realty; Pune District; On-site; INR 300,000 - 500,000; Full time

Job summary

SPS Realty in Pune invites a results-driven Pre-Sales Executive to be the first point of contact for prospective buyers. You will handle inquiries, qualify leads, and coordinate with the sales team to maximize conversions.

The role involves customer engagement across calls, emails, and CRM management, maintaining data integrity, and arranging site visits. A background in real estate pre-sales and strong communication skills are preferred.

Qualifications

• Graduate with MBA preferred, diverse related fields considered.
• 1–5 years in real estate pre-sales, telesales, or CRM.
• Strong communication and interpersonal abilities.
• Proficiency in CRM tools and Microsoft Office required.
• Ability to manage multiple leads and follow up diligently.
• Customer-focused and target-driven with persuasive skills.

Responsibilities

• Handle inbound/outbound calls for project inquiries.
• Generate, qualify and nurture real estate leads from marketing channels.
• Schedule site visits and coordinate with sales team.
• Maintain customer data in CRM and ensure accuracy.
• Provide accurate project information and respond promptly to queries.
• Prepare lead status reports on a regular basis.

Skills

Communication skills

Interpersonal skills

Lead management

Persuasion

Education

Bachelor's degree (MBA preferred)

Tools

CRM software

MS Office

Job description

Job Title: Pre-Sales Executive Real Estate

Job Summary:

The Pre-Sales Executive serves as the first point of contact for prospective customers, handling inquiries, qualifying leads, and coordinating with the sales team to maximize conversions. The role involves customer engagement through calls, emails, digital platforms, and CRM management while ensuring an excellent customer experience.

Key Responsibilities:

• Handle inbound and outbound calls related to project inquiries.
• Generate, qualify, and nurture leads received through various marketing channels.
• Understand customer requirements and provide accurate project information.
• Schedule and coordinate site visits for prospective buyers.
• Maintain and update customer data in CRM systems.
• Follow up regularly with leads to improve conversion rates.
• Coordinate with the sales and marketing teams for campaign execution and lead management.
• Prepare daily, weekly, and monthly lead status reports.
• Ensure prompt response to customer queries and maintain high service standards.
• Track market trends and competitor offerings to support sales efforts.

Required Skills & Qualifications:

• Graduate in any discipline (MBA preferred).
• 1–5 years of experience in real estate pre-sales, telesales, or customer relationship management.
• Strong communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office.
• Ability to handle multiple leads and maintain follow-up schedules.
• Customer-focused approach with strong persuasion skills.

Key Performance Indicators (KPIs):

• Number of qualified leads generated.
• Site visits scheduled and completed.
• Lead-to-site visit conversion ratio.
• Customer response and follow-up turnaround time.
• Contribution to sales bookings and revenue targets.