Pre-Sales Executive Real Estate

Humancontext Solutions; Bengaluru; On-site; INR 300,000 - 550,000; Full time

Benefits offered by this job

Performance incentives

Job summary

Humancontext Solutions is seeking a proactive Pre-Sales Executive in Bengaluru to manage inbound/outbound inquiries, qualify leads, and arrange site visits for potential buyers. You will articulate project details, pricing, and payment plans, while building strong customer relationships to support the sales team in achieving targets.

The role involves coordinating site visits, maintaining CRM records, and providing timely follow-ups to drive conversions.

Qualifications

• Graduate in any discipline.
• 1–4 years of experience in Real Estate Pre-Sales, Telecalling, Customer Relationship, or Inside Sales.
• Freshers with excellent communication skills may also apply.
• Experience with CRM platforms preferred.

Responsibilities

• Handle inbound/outbound inquiries and qualify leads.
• Explain project details, pricing, and payment plans to customers.
• Schedule and confirm site visits for prospective buyers.
• Follow up with prospects to convert warm leads into bookings.

Skills

Lead qualification

CRM proficiency

Communication skills

Multitasking

Negotiation

English/Hindi/Regional

Education

Graduate degree

Tools

LeadSquared

Salesforce

Sell.do

Microsoft Excel

CRM software

Job description

Pre-Sales Executive (Real Estate)

We are looking for an enthusiastic and customer-focused Pre-Sales Executive to handle inbound and outbound customer interactions, qualify leads, and schedule site visits for prospective buyers. The ideal candidate should possess excellent communication skills, a persuasive attitude, and the ability to build strong customer relationships while supporting the sales team in achieving business targets.

Key Responsibilities

Lead Management

• Handle incoming enquiries from various sources including websites, property portals, social media, walk-ins, and referrals.
• Make outbound calls to prospective customers generated through marketing campaigns.
• Qualify leads based on customer requirements, budget, preferred location, and purchase timeline.
• Maintain accurate lead information in the CRM system.

Customer Interaction

• Explain project details, amenities, pricing, floor plans, and payment plans.
• Understand customer needs and recommend suitable property options.
• Address customer queries professionally and provide timely follow-ups.
• Build rapport with potential buyers to increase conversion opportunities.

Site Visit Coordination

• Schedule and confirm site visits.
• Coordinate with the sales team regarding customer appointments.
• Ensure customers receive complete information before their visit.
• Follow up after site visits to understand customer feedback.

Follow-up & Conversion Support

• Regularly follow up with interested prospects.
• Maintain communication until the customer is handed over to the sales team.
• Re-engage old and inactive leads.
• Assist in converting warm leads into bookings.

CRM & Reporting

• Update CRM with every customer interaction.
• Maintain daily call reports and lead status.
• Track follow-up schedules and ensure no lead is missed.
• Generate daily, weekly, and monthly activity reports.

Coordination

• Work closely with Sales, Marketing, CRM, and Site Teams.
• Provide customer feedback to improve marketing campaigns.
• Assist during project launches, exhibitions, and promotional events.

Required Skills

• Excellent verbal communication skills (English, Hindi, and regional language preferred)
• Strong interpersonal and persuasion skills
• Good listening and customer handling ability
• Basic knowledge of Microsoft Excel, Word, and CRM software
• Ability to multitask and work under pressure
• Positive attitude with a customer-centric approach
• Good negotiation and objection-handling skills

Qualifications

• Graduate in any discipline
• 1-4 years of experience in Real Estate Pre-Sales, Telecalling, Customer Relationship, or Inside Sales
• Freshers with excellent communication skills may also apply

Preferred Experience

• Experience in residential real estate projects
• Experience using CRM platforms such as Lead Squared, Salesforce, Sell. Do, or similar software

Working Hours

• 6-day work week
• Weekend availability (Saturday & Sunday)
• Flexibility to work during project launches and promotional events

Salary

• As per industry standards
• Fixed salary + Performance Incentives based on lead generation, site visits, and bookings

Ideal Candidate Profile

The ideal Pre-Sales Executive is energetic, persuasive, disciplined in follow-ups, and passionate about helping customers find the right property. They should be comfortable making a high volume of calls, maintaining accurate CRM records, and working collaboratively with the sales team to maximise conversions.