Executive-Operations

maersk; Chennai District; On-site; INR 600,000 - 800,000; Full time

Job summary

Maersk is seeking an Operations Executive in Chennai to lead floor operations, ensuring safe and compliant handling of products while meeting customer SLAs and maintaining inventory integrity. The role focuses on optimizing processes, reducing errors, and coordinating inbound/outbound activities with a strong emphasis on temperature-sensitive goods.

The candidate will supervise teams, enforce SOPs, and act as the primary liaison for customers, driving zero-defect dispatch and robust stock

Qualifications

• Graduate in any discipline with 4–5 years of experience in warehouse operations (preferably in cold chain or FMCG logistics).
• Proficient in WMS, MS Excel, and general IT systems.
• Strong understanding of warehouse processes, inventory control, and food safety protocols.

Responsibilities

• Supervise floor teams to achieve operational KPIs and customer SLAs.
• Handle temperature-sensitive products (Frozen & Chilled) during inward/outward movements.
• Standardize operational processes for higher productivity and accuracy.
• Ensure adherence to FIFO/FEFO and inventory control.
• Lead stock verification, replenishment, cycle counting, and bin audits to maintain accuracy.
• Monitor picking, packing, and put-away activities and optimize resource use.
• Maintain warehouse safety and compliance with SOPs and customer agreements.
• Act as single point of contact for customer communications on operations.

Skills

Team Leadership

Inventory & Stock Management

Customer Handling & SLA Management

Temperature Control Awareness

WMS

MS Excel

Education

Graduate in any discipline

Tools

WMS

MS Excel

Job description

APM Terminals

Position - Executive Operations

Working Location - Maersk CFS, Ground Floor No 78, Anuppam pattu village, Minjur, Ponneri Taluka, Thiruvalluvar dist, Chennai- 601203 India

Shift - Rotational Shift with Night Shift as well.

Summary

The Operations Executive is responsible for leading floor operations to ensure safe, compliant, and efficient handling of products. This role will drive adherence to customer SLAs, optimize processes for higher productivity, and ensure complete customer satisfaction with zero error dispatch and robust inventory control. The supervisor will act as a single point of contact for all inbound and outbound operations while ensuring product & temperature integrity.

Key Responsibilities

• Supervise floor teams to achieve operational KPIs and customer SLAs consistently.
• Efficient handling and monitoring of temperature-sensitive (Frozen & Chilled) products during inward and outward movements.
• Implement and standardize operational processes for higher productivity and accuracy.
• Ensure strict adherence to FIFO/FEFO and proper inventory control.
• Lead the stock verification, replenishment, cycle counting, and bin audit processes to maintain inventory accuracy with zero variance.
• Monitor picking, packing, and put-away activities, benchmarking productivity and optimizing resource utilization.
• Ensure physical condition and safety of the warehouse premises and infrastructure.
• Maintain 100% compliance with SOPs and customer-specific agreements-no deviations without written approvals.
• Act as the single point of contact for all customer communications related to operations, ensuring timely execution and feedback.
• Drive zero-error receiving and dispatch processes.
• Conduct regular temperature monitoring and documentation for compliance and food safety.
• Maintain high standards in e-commerce, B2B/B2C, and CICO/FC distribution models.
• Ensure timely escalations and resolutions to avoid customer complaints.
• Support audits, WMS utilization, inventory reconciliations, and generate daily operational MIS.

Qualifications

• Graduate in any discipline, Minimum 4-5 years of experience in warehouse operations (preferably in QSR, food service, cold chain, or FMCG logistics).
• Proficient in WMS, MS Excel, and general IT systems.
• Strong understanding of warehouse processes, inventory control, food safety protocols, and temperature compliance.

Key Skills

• Team Leadership
• Inventory & Stock Management
• Customer Handling & SLA Management
• Temperature Control Awarenes

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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