Executive-Operations

APM Terminals Gothenburg; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Maersk is recruiting an Executive Operations role in Chennai to lead floor operations, ensuring safe, compliant and efficient handling of products. You will drive customer SLA adherence, optimize processes, and maintain inventory integrity with zero-error dispatch.

The incumbent acts as single point of contact for inbound/outbound operations and supervises staff in temperature-controlled environments. Responsibilities include supervising floor teams, monitoring temperature-sensitive goods,

Qualifications

• Graduate in any discipline with 4-5 years in warehouse operations.
• Proficient in WMS, MS Excel and general IT systems.
• Strong understanding of warehouse processes, inventory control, and food safety & temperature compliance.

Responsibilities

• Supervise floor teams to achieve operational KPIs and SLAs.
• Handle temperature-sensitive (Frozen & Chilled) products during inward/outward movements.
• Standardize processes to improve productivity and accuracy.
• Ensure FIFO/FEFO adherence and inventory control.
• Lead stock verification, replenishment, cycle counting and bin audits.
• Monitor picking, packing and put-away activities and optimize resources.
• Maintain warehouse safety and physical condition of premises.
• Comply with SOPs and customer agreements with written approvals.
• Act as single point of contact for customer operations communications.
• Drive zero-error receiving and dispatch processes.
• Conduct temperature monitoring and documentation for compliance and food safety.
• Support audits, WMS usage, inventory reconciliations and daily MIS.

Skills

Team Leadership

Inventory & Stock Management

Customer Handling & SLA Management

Temperature Control Awareness

Education

Graduate in any discipline

Tools

WMS

MS Excel

General IT systems

Job description

APM Terminals Position - Executive Operations Working Location - Maersk CFS, Ground Floor No 78, Anuppam pattu village, Minjur, Ponneri Taluka, Thiruvalluvar dist, Chennai- 601203 India Shift - Rotational Shift with Night Shift as well.

Summary -The Operations Executive is responsible for leading floor operations to ensure safe, compliant, and efficient handling of products. This role will drive adherence to customer SLAs, optimize processes for higher productivity, and ensure complete customer satisfaction with zero error dispatch and robust inventory control. The supervisor will act as a single point of contact for all inbound and outbound operations while ensuring product & temperature integrity.

Key Responsibilities:

• Supervise floor teams to achieve operational KPIs and customer SLAs consistently.
• Efficient handling and monitoring of temperature-sensitive (Frozen & Chilled) products during inward and outward movements.
• Implement and standardize operational processes for higher productivity and accuracy.
• Ensure strict adherence to FIFO/FEFO and proper inventory control.
• Lead the stock verification, replenishment, cycle counting, and bin audit processes to maintain inventory accuracy with zero variance.
• Monitor picking, packing, and put-away activities, benchmarking productivity and optimizing resource utilization.
• Ensure physical condition and safety of the warehouse premises and infrastructure.
• Maintain 100% compliance with SOPs and customer-specific agreements—no deviations without written approvals.
• Act as the single point of contact for all customer communications related to operations, ensuring timely execution and feedback.
• Drive zero-error receiving and dispatch processes.
• Conduct regular temperature monitoring and documentation for compliance and food safety.
• Maintain high standards in e-commerce, B2B/B2C, and CICO/FC distribution models.
• Ensure timely escalations and resolutions to avoid customer complaints.
• Support audits, WMS utilization, inventory reconciliations, and generate daily operational MIS.

Qualifications:

• Graduate in any discipline, Minimum 4-5 years of experience in warehouse operations (preferably in QSR, food service, cold chain, or FMCG logistics).
• Proficient in WMS, MS Excel, and general IT systems.
• Strong understanding of warehouse processes, inventory control, food safety protocols, and temperature compliance.

Key Skills:

• Team Leadership
• Inventory & Stock Management
• Customer Handling & SLA Management
• Temperature Control Awarenes

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.