Supervisor - Operations

APM Terminals; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Maersk is seeking a Supervisor - Operations onsite in Bengaluru to oversee daily warehouse activities, inbound/outbound, and VAS, ensuring safe, accurate, and timely execution while meeting customer requirements.

The role emphasizes leadership, SOP adherence, productivity targets, and continuous improvement; requires 5-7 years in logistics, hands-on SAP/WMS, and strong communication. Maersk offers equal opportunities and accommodation support.

Qualifications

• Graduate in any discipline.
• 5-7 years of experience in warehouse, logistics, or supply chain operations.
• WMS/SAP or similar warehouse systems experience preferred.

Responsibilities

• Supervise day-to-day warehouse operations including inbound, outbound and VAS activities.
• Ensure timely receiving, put-away, picking, packing, dispatch and inventory transactions.
• Lead manpower and shift handovers, monitor attendance and performance.
• Ensure customer SLAs and KPIs, support audits and reviews.
• Drive safety, 5S and continuous improvement initiatives.

Skills

Warehouse Ops Mgmt

Manpower Planning

Team Leadership

Problem Solving

MS Excel

Communication

CI (Continuous Improvement)

Education

Graduate in any discipline

Tools

SAP

Job description

Job Title: Supervisor - Operations - Onsite Location : Hoskote / Bengaluru -Sy No 80/6, Chokkahalli Village kasaba Hobli Hoskote, taluka, Bangalore Bengaluru- 562114 India Google Link - https://www.google.com/maps/dir/13.1162711,77.8177703/Jockey+Maersk+and+page+industry+unit+32,+4R99% 2B2GX,+Chokkahalli,+Karnataka+562114/@13.1136474,77.8128433,1696m/data=!3m2!1e3!4b1!4m18!1m7!3m6!1s0x3bae059a72cbea4b:0xd37df299a9cea230!2sJockey+Maersk+and+page+industry+unit+32!8m2!3d13.1174721!4d77.8185911!16s%2Fg%2F11vbwh2vx3!4m9!1m1!4e1!1m5!1m1!1s0x3bae059a72cbea4b:0xd37df299a9cea230!2m2!1d77.8185911!2d13.1174721!3e9?entry=ttu&g_ep=EgoyMDI2MDcxMy4wIKXMDSoASAFQAw%3D%3D

Qualifications Graduate in any discipline. 5-7 years of experience in warehouse, logistics, or supply chain operations. Experience in WMS, SAP, or similar warehouse systems preferred.

Job Purpose: To supervise day-to-day warehouse operations, ensuring safe, accurate, and efficient execution of inbound, outbound, inventory, and value-added services while meeting customer requirements, productivity targets, and compliance standards.

Key Responsibilities

• Operational Management: Supervise daily warehouse operations including inbound, outbound and VAS activities. Ensure timely completion of receiving, put-away, picking, packing, dispatch, and inventory transactions. Monitor productivity and throughput against defined targets. Ensure adherence to customer SOPs and operational procedures.
• Team Management: Lead and manage warehouse associates and floor staff. Allocate manpower effectively based on operational priorities. Conduct daily briefings and shift handovers. Monitor attendance, discipline, and employee performance.
• Customer Service & Compliance: Ensure customer SLAs and KPIs are achieved. Support customer visits, audits, and operational reviews. Maintain documentation and records as per contractual requirements.
• Safety & Quality: Ensure compliance with safety standards and warehouse regulations. Conduct regular safety observations and toolbox talks. Support 5S implementation and continuous improvement initiatives. Drive a zero-incident and zero-damage culture.
• Reporting & MIS: Prepare daily operational reports and KPI dashboards. Track productivity, throughput, attendance, OT, and service levels. Escalate operational issues and risks to management in a timely manner.

Key Performance Indicators (KPIs)

• Throughput Achievement
• Order Fulfilment Accuracy( 99%)
• On-Time Dispatch (99%)
• Productivity Tracking OT Control
• Customer SLA Compliance (100%)
• Safety Compliance (Zero LTI)
• Audit Compliance Score
• Damage and Shrinkage Control

Required Skills

• Warehouse Operations Management
• Manpower Planning
• Team Leadership
• SAP
• Problem Solving & RCA
• MS Excel and Reporting
• Communication & Coordination
• Continuous Improvement

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.