Job Description:
Location: Guwahati, AS, IN Cochin, KL, IN
Areas of Work: Sales & Marketing Job Id: 13209
Executive N - Adhesive Technologist
Business Objectives
- Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength products in the market.
- Devise ways in which these product strengths can be communicated to the consumers and influencers.
- Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sites.
- Understand the requirements from Customer and propose the solutions based on site evaluation.
- Conduct product sampling at the site based on the requirement.
- Provide services to Landmark sites as per promised timelines.
- Conduct regular supervision of ongoing sites along with Service.
- Representative to ensure right product application practices Site Warranties.
- Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued.
- Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate.
- Investigate complaints reported at sites and resolve within the defined timelines.
- Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence.
- Conduct random checks of draw down tinting process at godowns and ensure shade compliances.
- Conduct site inspection to verify actual application process against the recommended process.
- Provide training to sampling painters on application process for all products.
- Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement.
- Coordinate with different functions and ensure completion of trainings organized by Marketing function.
- Brief the Project Sales team on the technical aspects of all existing and new products.
- Conduct product trials and building inferences on Asian Paints product strength vis-à-vis products in market.
- Integrate with Research and Technology function for new product development based on technological trends in the market.