Technical Officer

Corporate Stalwarts; Ghaziabad District; On-site; INR 450,000 - 700,000; Full time

Job summary

Corporate Stalwarts in India seeks a Technical Officer to support painting projects on-site across designated geographies. You will evaluate sites, recommend painting systems, and ensure product specifications are met.

The role includes conducting demos, training painters, handling complaints, and assisting the project sales team with technical insights to secure approvals.

Qualifications

• Post-qualification 3–6 years in paints industry is preferred.
• Experience in site evaluation and recommending painting systems.
• - Knowledge of surface preparation and coating processes.
• - Ability to communicate technical information clearly to customers.

Responsibilities

• Conduct site visits for new construction and repainting projects.
• Check surface conditions: moisture, cracks, efflorescence, alkalinity, fungal growth.
• Recommend primer–putty–topcoat systems and ensure spec compliance.
• Conduct mock-up demos for interior/exterior coatings and waterproofing systems.
• Train painters on preparation and application techniques; inspect defects and provide corrective actions.
• Prepare technical reports and support project sales with technical presentations.

Skills

Paint product knowledge

Product application process knowledge

Influencing & collaboration

Verbal & written communication

Education

B.Tech (Mechanical / Chemical)

M.Tech (Mechanical / Chemical)

Diploma (Paints Technology)

Job description

The position of Technical Officers would be primarily responsible for supporting the team in defined geography by providing on-site services in terms of paint performance, ensuring quality during application process and handling complaints, ensuring quality control methods thereby achieving overall

business objectives.

1. Site Evaluation & Product Recommendation

• Conduct site visits for new construction and repainting projects.
  
• Check surface conditions: moisture levels, cracks, efflorescence, alkalinity, fungal growth.
  
• Recommend correct painting system (primer–putty–topcoat).
  
• Ensure product specification compliance.
  

2. Technical Demonstrations & Trials

• Conduct mock-up demos for interior emulsions, exterior coatings, textures, and waterproofing systems.
  
• Provide on-site sample panels for architect/contractor approval.
  

3. Contractor & Painter Training

• Train painters on proper surface preparation and application techniques.
  
• Conduct painter meets and technical workshops.
  
• Introduce new products and tools to painter network.
  
• Inspect paint defects such as peeling, chalking, shade variation, patchiness, flaking, and dampness.
  
• Diagnose root causes and provide corrective action plans.
  
• Prepare technical reports and ensure timely complaint closure.
  

5. Support to Project Sales Team

• Provide technical presentations to builders and architects.
  
• Help in securing project approvals through technical capability.
  
• Work closely with sales executives for project conversions.
  

6. Documentation & Reporting

• Maintain daily visit reports and site inspection forms.
  
• Update demo records, complaint reports, and training logs.
  
• Track project pipeline technically and follow up for project closure.
  
• Assist the Sales Team in conducting product trials and build inferences on JSW Paints product
  

Description

• Devise ways in which these product strengths can be communicated to the consumers and influencers.
  
• Conduct pre-painting site inspection, on-site inspection and post-painting site inspection for all fresh and repainting project sites.
  
• Understand the requirements from Customer and propose the solutions based on site evaluation.
  
• Conduct product sampling at the site based on the requirement.
  
• Conduct regular supervision of ongoing sites along with CROs to ensure right product application practices.
  
• Coordinate proactively with Sales team about the details of the sites where warranty needs to be issued.
  
• Timely issue of Site warranty certificates.
  
• Closure of customer complaint within the defined timelines.
  
• Compliance to inspection schedule to ensure Quality at the sites
  
• Investigate complaints reported at sites and resolve within the defined timelines
  
• Conduct customer complaints analysis and share the findings with Sales, R&D and Marketing function to avoid reoccurrence
  
• Conduct random checks of draw down tinting process at godowns and ensure shade compliances.
  
• Conduct site inspection to verify actual application process against the recommended process.
  
• Provide training to sampling painters on application process for all products.
  
• Brief the Project Sales team on the technical aspects of all existing and new products
  
• Conduct product trials and building inferences on JSW Paints product strength vis-a-vis products in market.
  
• Devise ways in which the product strengths can be communicated to the consumers and influencer.
  
• Integrate with Research and Technology function for new product development based on technological trends in the market.Candidate Profile
  

Requirements

Educational & Work Experience:

• B.Tech (Mechanical / Chemical) / M. Tech (Mechanical / Chemical)
  
• Candidates with added Diploma (Paints Technology) will be given more preference.
  
• 3-6 years of post qualification’ experience in Paints and demonstrated experience and success in similar role.
  
• Paint Product Knowledge
  
• Knowledge of product application process
  
• Strong influencing and collaboration skills.
  
• Clear and concise verbal and written communication skills