Executive - MIS

DeHaat; Bengaluru; On-site; INR 500,000 - 700,000; Full time

Job summary

DeHaat is seeking a detail-oriented Sales Operations partner to support modern trade, e-commerce, and quick commerce channels. You will manage purchase orders, coordinate with cross-functional teams, and ensure timely PO fulfillment with accurate RTV processing and promo validations.

The role requires strong data-handling skills, excellent Excel proficiency, and the ability to maintain meticulous trackers and reports for ongoing operations.

Qualifications

• MBA or B.Tech with strong data-handling and analytical skills.
• 0–2 years of experience in sales support, sales operations, data management, or related roles.
• Proficient MS Excel with Pivot Tables, VLOOKUP, XLOOKUP, and basic formulas.

Responsibilities

• Review incoming purchase orders from MT, E-commerce, and Q-commerce partners for accuracy and completeness.
• Upload and process POs in internal systems and coordinate with sales, supply chain, and internal teams to ensure timely PO fulfillment.
• Track PO status, identify discrepancies, and follow up on pending orders to ensure smooth execution.
• Manage RTV (Return to Vendor) requests and ensure accurate data in systems.
• Verify promotional offers, discounts, and schemes across channels; validate pricing and timing.
• Maintain trackers and reports for POs, RTVs, promotional offers, and other operational activities.

Skills

Data handling

Analytical skills

PO management

Coordination

Communication

Ownership

Proactive mindset

Attention to detail

Education

MBA

B.Tech

Tools

MS Excel

Job description

DeHaat, a leading Agri-Tech startup, offers end-to-end solutions to India's farmers using AI technologies. With a presence in 12 states, 18,000+ DeHaat Centers, and 500+ FPOs, we impact 13 million+ farmers. Our AI crop advisory covers 32+ crops in regional languages. Founded by top institute alumni, DeHaat is fully funded, achieving consecutive Great Place to Work certifications. Recognized by NASSCOM, Forbes, ET, Niti Aayog, and Bill Gates Foundation, our 13-year journey reflects impactful innovation in the agricultural sector.

About DeHaat Consumer Products Pvt Ltd:

DeHaat Honest Farms is the FMCG arm of DeHaat, one of India's fastest-growing agritech startups. We bring pesticide-free, and residue-free food products from Indian farms to urban consumers through leading e-commerce and quick commerce platforms like Amazon, Flipkart, Swiggy Instamart, Zepto, and Blinkit.

Role Overview:

We are looking for a detail-oriented, proactive, and data-driven individual to join our Sales Operations team. The role will involve providing sales support across Modern Trade (MT), E-commerce, and Quick Commerce (Q-commerce) channels, ensuring accurate purchase order management, timely supply coordination, promotional offer validation, and smooth execution of day-to-day sales operations.

Key Responsibilities:

• Review incoming purchase orders from MT, E-commerce, and Q-commerce partners for accuracy and completeness.
• Upload and process POs in internal systems and ensure timely assignment to the relevant teams. - Coordinate with sales, supply chain, and other internal stakeholders to ensure timely PO fulfillment and product availability.
• Track PO status, identify discrepancies, and follow up on pending orders to ensure smooth execution.
• Return to Vendor (RTV) Management
• Review RTV requests received from customers and channel partners.
• Validate relevant data and supporting details before processing.
• Upload RTV information into the required systems and maintain accurate records.
• Coordinate with internal teams to resolve discrepancies and ensure timely closure of RTV requests.
• Promotional Offer Checks & Validation
• Verify promotional offers, discounts, and schemes across MT, E-commerce, and Q-commerce channels.
• Validate offer details, pricing, product information, and applicable promotional periods.
• Identify data mismatches or errors and coordinate with relevant teams for correction.
• Ensure promotional information is accurate before implementation and flag any discrepancies promptly.
• Provide day-to-day operational support to the sales team across different sales channels.
• Coordinate with internal stakeholders to ensure timely execution of sales activities.
• Maintain trackers for POs, RTVs, promotional offers, and other operational activities.
• Follow up on pending tasks and ensure timely updates and closure.
• Support the team in resolving operational issues and improving process efficiency.
• Work extensively with Excel to manage, organize, validate, and analyze operational data.
• Use Pivot Tables, VLOOKUP, XLOOKUP, and basic Excel formulas for data reconciliation and reporting.
• Maintain accurate records and prepare regular trackers and reports as required.
• Identify data discrepancies, highlight exceptions, and ensure data accuracy across reports and systems.
• Ownership & Process Improvement
• Take accountability and ownership of assigned tasks from initiation to closure.
• Demonstrate a proactive approach to problem-solving and follow-ups.
• Be willing to learn new tools, systems, and business processes.
• Work collaboratively with cross-functional teams and adapt to changing business requirements.

Candidate Requirements :

• MBA Fresher/ B.Tech Fresher/ graduate with strong data-handling and analytical skills/ 1–2 years of experience in sales support, sales operations, data management, or a related role.
• Intermediate knowledge of MS Excel, including Pivot Tables, VLOOKUP, XLOOKUP, and basic formulas.
• Good attention to detail and the ability to work with large volumes of data accurately.
• Strong coordination, communication, and follow-up skills.
• A proactive mindset with a willingness to learn and take ownership of responsibilities.
• Ability to prioritize tasks, meet deadlines, and work in a fast-paced environment.
• Candidates with hands-on experience in Excel-based projects, internships, or data analysis will be preferred