Executive– Front Desk | Mumbai

Shimnit India Private Limited

Mumbai

On-site

INR 300,000 - 500,000

Full time

14 days+

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Job summary

A prominent company is seeking a Front Office Executive in Mumbai who will oversee front office operations and provide administrative support. The ideal candidate will have 3-5 years of experience, excellent communication, organizational, and customer service skills to manage visitor interactions and travel arrangements. Responsibilities include managing day-to-day operations and assisting with HR support. A Bachelor's degree in Arts or Commerce is preferred.

Qualifications

3-5 years of experience in a front office or administrative role.
Ability to manage multiple tasks efficiently while providing excellent service.
Proficient in maintaining records and preparing basic reports.

Responsibilities

Oversee all front office operations and administrative support.
Welcome and assist visitors, ensuring a positive first impression.
Manage travel arrangements across India efficiently and cost-effectively.
Handle office administration activities and ensure proper supply management.

Skills

Exceptional communication skills

Organizational skills

Customer service skills

Education

Bachelor's in Arts or Bachelor's in Commerce

Job description

The Front Office Executive oversees all front office operations and provides administrative support to ensure the office runs smoothly and efficiently. This role demands exceptional communication, organizational, and customer service skills to deliver a positive and professional first impression for visitors, clients, and employees.

Reception Management

Welcome and assist visitors by greeting and directing them appropriately.
Notify relevant employees of visitor arrivals promptly.
Oversee security and telecommunications systems to maintain a secure environment.
Address visitor inquiries, calls, and emails, providing accurate information and support.
Handle courier and postal services, including tracking and distribution.
Manage vendor billing processes, ensuring invoices are timely and accurate
Provide assistance to colleagues as required.
Efficiently manage end-to-end travel arrangements across India, including flights, trains, transportation, and hotel accommodations, while ensuring cost-effectiveness.
Manage and monitor all employee bookings through vendor.
Ensuring the travel tickets are being shared with the travellers
Maintain regular communication with travelers to provide updates on logistics.
Handle emergency changes or cancellations calmly and professionally.
Manage all incoming travel requests and oversee the subsequent processes.
Handle phone calls and correspondence (emails, letters, packages, etc.).
Ensuring updation of travel MIS (as per prescribed format) on daily basis.
Submit all travel invoices (Airline invoice, GST invoice, MMT invoice) to the finance team promptly.

HR & Admin support

Managing day-to-day office administration activities
Maintaining office supplies, stationery, and inventory records
Ensuring proper upkeep of office facilities and equipment
Handling courier, mail management, and documentation
Assisting HR team with joining formalities and documentation, and other HR related work as and required.
Helping with planning, organizing, and coordinating employee engagement events
Monitor office supply inventory and place orders as needed to ensure availability.
Supporting management in administrative tasks as required
Preparing basic reports, MIS, and maintaining data records

EDUCATION AND EXPERIENCE