EXECUTIVE - FRONT DESK

Nextstudycircle; Mumbai; On-site; INR 250,000 - 380,000; Full time

Job summary

Nextstudycircle in Mumbai is seeking an Executive - Front Desk to deliver exceptional customer service and provide essential administrative support at the reception.

You will greet visitors, handle calls, manage scheduling, maintain a tidy reception, and assist with data entry in MS Excel, contributing to a smooth front desk operation.

The role requires 1–3 years of relevant experience, good communication, multitasking ability, and a customer‑oriented approach in a fast-paced environment.

Qualifications

• 1–3 years of experience in administrative or front desk roles.
• Proficiency in MS Excel and basic computer skills.
• Strong communication and interpersonal abilities.
• Ability to multitask in a fast-paced environment.
• Customer service orientation and attention to detail.

Responsibilities

• Greet and assist visitors professionally.
• Manage incoming calls and direct to relevant personnel.
• Maintain a clean, organized front desk area.
• Handle scheduling and correspondence.
• Assist with data entry and records management in MS Excel.

Skills

MS Excel

Customer service

Communication

Multitasking

Attention to detail

Job description

The Executive - Front Desk is responsible for providing excellent customer service and administrative support at the front desk. This role involves managing front desk operations, assisting visitors, and ensuring a welcoming environment for all guests.

Duties and Responsibilities

• Greet and assist visitors in a professional and friendly manner.
• Manage incoming calls and direct them to the appropriate personnel.
• Maintain the front desk area, ensuring it is clean and organized.
• Handle administrative tasks such as scheduling appointments and managing correspondence.
• Assist with basic data entry and maintain records using MS Excel.

Qualifications and Requirements

• 1-3 years of experience in an administrative or front desk role.
• Basic computer knowledge and proficiency in MS Excel.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Customer Service Orientation
• Attention to Detail
• Time Management
• Problem-Solving Skills

Performance Expectations

The successful candidate will be expected to maintain a high level of professionalism, ensure efficient front desk operations, and contribute positively to the overall customer experience.