EXECUTIVE - FRONT DESK

Network Techlab India Limited; Thane; On-site; INR 240,000 - 360,000; Full time

Job summary

Network Techlab India Limited in Thane is seeking an Executive - Front Desk to provide courteous reception, handle phone calls, and support daily administrative tasks. The role focuses on creating a welcoming atmosphere and keeping the front desk organized.

You will assist with scheduling, data entry in MS Excel, and coordination with team members. The ideal candidate will have 1–3 years’ experience, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• 1–3 years of experience in administrative or receptionist roles.
• Basic computer knowledge with MS Excel proficiency.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Manage incoming calls and direct them to the appropriate personnel.
• Perform administrative tasks such as scheduling appointments and maintaining records.
• Assist with data entry using MS Excel.
• Keep the front desk area organized and presentable.

Skills

Communication

Interpersonal skills

Multitasking

Time management

Tools

MS Excel

Job description

Job Summary

The Executive - Front Desk is responsible for providing exceptional customer service and administrative support at the front desk. This role involves greeting guests, managing phone calls, and performing various administrative tasks to ensure smooth operations.

Job Title: Executive - Front Desk

Duties and Responsibilities

• Greet and welcome guests in a friendly and professional manner.


• Manage incoming calls and direct them to the appropriate personnel.


• Perform administrative tasks such as scheduling appointments and maintaining records.


• Assist with basic computer tasks and data entry using MS Excel.


• Ensure the front desk area is organized and presentable at all times.

Qualifications And Requirements

• 1-3 years of experience in an administrative or receptionist role.


• Basic computer knowledge and proficiency in MS Excel.


• Strong communication and interpersonal skills.


• Ability to multitask and work in a fast-paced environment.

Key Competencies

• Customer Service Orientation


• Attention to Detail


• Time Management


• Problem-Solving Skills

Performance Expectations

The successful candidate will be expected to maintain a high level of professionalism, provide excellent customer service, and contribute to a positive work environment. Performance will be evaluated based on guest satisfaction, efficiency in handling administrative tasks, and overall contribution to the front desk operations.