Executive (Documentation) – PEC

ProLegion; Thane; On-site; INR 300,000 - 460,000; Full time

Job summary

ProLegion in India is seeking a meticulous attestation specialist to manage the complete lifecycle of attestation and apostille cases, including document verification, scrutiny, and submission.

You will ensure MEA, HRD, Embassy and state authentication compliance, coordinate with clients, vendors and authorities, provide timely updates, maintain error-free records, and prepare regular case-tracking reports while guiding the team to meet targets.

Responsibilities

• Handle the complete lifecycle of attestation and apostille cases, including document verification, scrutiny, and submission.
• Ensure compliance with MEA, HRD, Embassy, and state authentication guidelines, while following SOPs and turnaround timelines.
• Coordinate smoothly with clients, vendors, and external authorities, including MEA, State HRD/Home Departments, and notary offices.
• Provide timely case updates to clients and handle escalations related to delays or documentation issues.
• Maintain accurate records of all processed cases and ensure zero-error documentation and data confidentiality.
• Prepare daily, weekly, and monthly case tracking reports, monitor TAT, identify delay patterns, and suggest process improvements.
• Lead and manage the team effectively, ensuring productivity, timely task completion, and achievement of business targets.

Job description

1. Handle the complete lifecycle of attestation and apostille cases, including document verification, scrutiny, and submission.
2. Ensure compliance with MEA, HRD, Embassy, and state authentication guidelines, while following SOPs and turnaround timelines.
3. Coordinate smoothly with clients, vendors, and external authorities, including MEA, State HRD/Home Departments, and notary offices.
4. Provide timely case updates to clients and handle escalations related to delays or documentation issues.
5. Maintain accurate records of all processed cases and ensure zero-error documentation and data confidentiality.
6. Prepare daily, weekly, and monthly case tracking reports, monitor TAT, identify delay patterns, and suggest process improvements.
7. Lead and manage the team effectively, ensuring productivity, timely task completion, and achievement of business targets.