Executive Assistant to EVP Hospitality Operations

Radisson Hotel Group; Dadri; On-site; INR 600,000 - 900,000; Full time

Job summary

Radisson Hotel Group is seeking an Executive Assistant to support the Administrative Support Department, ensuring quality, brand alignment and business-focused execution. The role requires hands-on, proactive individuals who can collaborate with the team and key business partners to deliver memorable guest experiences.

The incumbent acts as a brand ambassador, reflecting corporate culture and local regulatory requirements, with a commitment to excellence and timely delivery of assigned

Qualifications

• Minimum education: National academic qualifications preferred.
• Minimum experience: 5 years of relevant experience in Administrative Support.
• Language skills: Good command of written and spoken English.

Responsibilities

• Support and assist in the smooth running of the administrative support department, ensuring standards are attained and adhered to.
• Takes responsibility for assigned duties and tasks with timely, professional execution.
• Collaborate with colleagues to maximise guest satisfaction and resolve enquiries and issues promptly.
• Support and deliver on strategies and objectives of the administrative support department, owning areas of responsibility.
• Develop skills and knowledge within administrative support to align with growth and performance expectations.
• Collaborate with Head of Department to maintain inventory, achieve productivity targets and performance levels.
• Build effective relationships with key stakeholders while promoting company culture and values.
• Ensure compliance with legislation and best practices, with audit-ready documentation and follow-up.

Skills

Communication

Listening

Proactive

Collaboration

Integrity

Education

National qualifications

Job description

The Executive Assistant supports the strategic plans and objectives of the Administrative Support Department. The function should be supportive, hands-on, methodical and business-focused; creating memorable moments for our guests, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners in order to deliver quality results. The job incumbent acts as an ambassador for the brand, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures and service concepts according to local requirements and regulations.

B. Key roles and responsibilities:

1. Support and assist in the smooth running of the administrative support department, exerting diligent processes whilst ensuring both property and company standards are attained and adhered to.

2. Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.

3. Collaborate with colleagues to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution.

4. Support and deliver on the strategies and objectives of the administrative support department, taking ownership for assigned areas of responsibility.

5. Develops and builds own skills, knowledge and experience at every opportunity within administrative support department, which aligns with the culture of growth, development and performance expected by the company.

6. Collaborates with the Head of Department, ensuring that departmental inventory is maintained, that productivity targets are achieved and performance levels are attained.

7. Build and maintain effective working relationships, communicating with key stakeholders whilst promoting the company culture and values.

8. Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

• Ability to adapt to changing service environments.
• Pro-active with a hands‑on approach.
• Passion for the hospitality industry.
• Ability to manage work ensuring that tasks assigned are delivered.
• Ability to find creative solutions, offering recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence
• Strong communication and listening skills
• Ability to work collaboratively at all levels within the department
• An open and positive personality
• Ability to handle challenging priorities and assignments

D. Job requirements and qualifications:

Minimum education: National academic qualifications preferred

Minimum experience: 5 years of relevant experience in Administrative Support

Language skills: Good command of written and spoken English