Executive Housekeeper

Radisson Hotel Group; Dadri; On-site; INR 900,000 - 1,300,000; Full time

Job summary

SmartRecruiters, Inc. seeks an Executive Housekeeper to oversee the housekeeping department, ensuring guest experiences meet the highest standards.

You will lead a hands-on team, drive service excellence, and manage budgets and KPIs to deliver clean, comfortable environments across the property. You will collaborate with stakeholders, implement initiatives to meet hotel targets, and foster growth and performance within the team, maintaining integrity and proactive problem solving to enhance

Qualifications

• Proven housekeeping experience with strong problem-solving capabilities.
• Excellent leadership with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service and a passion for hospitality.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experienced in using IT systems on various platforms.
• Strong communication skills.

Responsibilities

• Ensures the smooth running of the housekeeping department, delivering guest experiences to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering timely responses to guest enquiries and problem resolution.
• Develops and implements plans where housekeeping initiatives and hotel targets are achieved.
• Leads and manages the housekeeping team, fostering a culture of growth, development and performance.
• Prepares and is responsible for the departmental budget, ensuring costs and inventory are controlled, productivity and performance levels are attained.
• Builds and maintains effective working relationships with key stakeholders and delivers an effective programme that advances service standards, profitability and cost control.

Skills

Leadership

Problem-solving

Communication skills

IT systems

Guest service mindset

Time management

Job description

Key Responsibilities of the Executive Housekeeper:

• Ensures the smooth running of the housekeeping department, where all aspects of the guest experience are delivered to the highest levels
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Develops and implements plans where housekeeping initiatives & hotel targets are achieved
• Leads and manages the housekeeping team, fostering a culture of growth, development and performance within the department
• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholdersEstablishes and delivers an effective programme that advances service standards, profitability and cost control

Requirements of the Executive Housekeeper:

• Proven experience in housekeeping with strong problem-solving capabilities
• Excellent leadership skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills