Executive Assistant to COO (Operations & Reporting)
We are looking for a highly structured and execution-focused Executive Assistant (EA) to the COO to support operational governance, reporting, and cross-functional coordination across our India and UAE teams.
This role is not a traditional calendar-management EA. It is an operations-enabler role requiring strong analytical thinking, ownership mindset, and ability to drive follow-ups across multiple stakeholders (sales, delivery, finance, HR, and partners).
Experience: 1–4 Years
Eligibility: Only candidates with 1–4 years of relevant experience will be considered. Candidates with more than 4 years of experience will not be considered.
Requirements
Key Responsibilities
- 1. Reporting & Business Insights
- Prepareweekly, monthly, and quarterly MIS reportsacross business units
- Track key metrics:
- Revenue vs targets
- Pipeline & conversion
- Collections & receivables
- Project delivery status
- Work with tools likeOdoo, Excel, Power BIto consolidate and present insights
- Identify gaps, inconsistencies, and highlight actionable insights to the COO
- 2. Cross-Functional Coordination
- Act as acentral coordination layerbetween:
- Sales / ASL team
- Delivery teams
- Finance & collections
- HR & operations
- Ensureclosure of action itemsfrom internal reviews and leadership meetings
- Drive accountability across teams with structured follow-ups
- 3. COO Office Management
- Preparemeeting agendas, MOMs (Minutes of Meeting), and action trackers
- Support inbusiness reviews, board-level summaries, and leadership decks
- Maintain structured documentation for:
- Key decisions
- Strategic initiatives
- Operational plans
- 4. Process & Governance
- Bring discipline in:
- Reporting cadence
- CRM hygiene
- Data accuracy across systems
- Assist in defining and trackingSOPs and operational workflows
- Support automation initiatives (reporting, dashboards, trackers)
- 5. Special Projects
- Work on strategic initiatives driven by COO office:
- New service launches
- Partner programs
- Internal process improvements
- Conduct basic research, bench marking, and data analysis
Requirements
Required Skills & Qualifications
- experience inoperations / business analyst / EA to leadership roles
- Strong proficiency in:
- Excel (mandatory – advanced level)
- PowerPoint (executive presentations)
- Any ERP/CRM (Odoo preferred, but not mandatory)
- High ownership and follow-through mindset
- Strong communication and stakeholder management skills
- Ability to handle ambiguity and multi-task in a fast-paced environment
Preferred Background
Experience inIT services / SaaS / cloud / consulting companies
- Exposure toMIS reporting, dashboards, or financial tracking
- Prior experience supporting CXO-level stakeholders