Executive Assistant to COO (Operations & Reporting)

TOCUMULUS; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

TOCUMULUS is seeking an Executive Assistant to the COO in Chennai. The role focuses on governance, reporting, and cross-functional coordination across India and UAE teams. It is not mere calendar management but an operations-enabler role with strong analytical emphasis.

Candidate will drive follow-ups across Sales, Delivery, Finance, HR, and partners, maintaining documentation, agendas, MOMs, and action trackers for leadership reviews and strategic initiatives.

Qualifications

• Experience in operations / business analyst / EA to leadership roles.
• Strong proficiency in Excel (advanced).
• PowerPoint for executive presentations.
• ERP/CRM experience (Odoo preferred).
• High ownership and follow-through mindset.
• Strong communication and stakeholder management skills.
• Ability to handle ambiguity and multi-task in a fast-paced environment.

Responsibilities

• Reporting & Business Insights: Prepare MIS reports and track key metrics across units.
• Cross-functional Coordination: Act as a central layer between Sales, Delivery, Finance & HR.
• COO Office Management: Prepare agendas, MOMs, and leadership decks; manage documentation.
• Process & Governance: Ensure CRM hygiene and data accuracy; help define SOPs and workflows; support dashboards.
• Special Projects: Work on strategic initiatives, new service launches, partner programs, and data analysis.

Skills

Excel

PowerPoint

ERP/CRM

Stakeholder management

Tools

Odoo

Job description

Role Overview

We are looking for a highly structured and execution-focused Executive Assistant (EA) to the COO to support operational governance, reporting, and cross-functional coordination across our India and UAE teams.

This role is not a traditional calendar-management EA. It is an operations-enabler role requiring strong analytical thinking, ownership mindset, and ability to drive follow-ups across multiple stakeholders (sales, delivery, finance, HR, and partners).

Experience

1–4 Years

Eligibility

Only candidates with 1–4 years of relevant experience will be considered. Candidates with more than 4 years of experience will not be considered.

Key Responsibilities

1. Reporting & Business Insights

• Prepare weekly, monthly, and quarterly MIS reports across business units
• Track key metrics:
• Revenue vs targets
• Pipeline & conversion
• Collections & receivables
• Project delivery status
• Work with tools like Odoo, Excel, Power BI to consolidate and present insights
• Identify gaps, inconsistencies, and highlight actionable insights to the COO

2. Cross-Functional Coordination

• Act as a central coordination layer between:
• Sales / ASL team
• Delivery teams
• Finance & collections
• HR & operations
• Ensure closure of action items from internal reviews and leadership meetings
• Drive accountability across teams with structured follow-ups

3. COO Office Management

• Prepare meeting agendas, MOMs (Minutes of Meeting), and action trackers
• Support in business reviews, board-level summaries, and leadership decks
• Maintain structured documentation for:
• Key decisions
• Strategic initiatives
• Operational plans

4. Process & Governance

• Bring discipline in:
• Reporting cadence
• CRM hygiene
• Data accuracy across systems
• Assist in defining and tracking SOPs and operational workflows
• Support automation initiatives (reporting, dashboards, trackers)

5. Special Projects

• Work on strategic initiatives driven by COO office:
• New service launches
• Partner programs
• Internal process improvements
• Conduct basic research, benchmarking, and data analysis

Required Skills & Qualifications

experience in operations / business analyst / EA to leadership roles

Strong proficiency in:

• Excel (mandatory – advanced level)
• PowerPoint (executive presentations)
• Any ERP/CRM (Odoo preferred, but not mandatory)

High ownership and follow-through mindset

Strong communication and stakeholder management skills

Ability to handle ambiguity and multi-task in a fast-paced environment

Preferred Background

Experience in IT services / SaaS / cloud / consulting companies

Exposure to MIS reporting, dashboards, or financial tracking

Prior experience supporting CXO-level stakeholders