Executive

ExlService Holdings, Inc.; Ernakulam; On-site; INR 180,000 - 240,000; Full time

Job summary

EXL Talent Acquisition Team in Kerala, India, seeks a Back-End/Voice/Customer Service professional focused on Fraud Investigation. The role requires basic understanding of Banking, Fraud, Disputes and Transaction Monitoring, plus system navigation and clear communication.

You will support monitoring activities, assist with dispute handling, and communicate effectively with customers and internal teams. This entry-level position is ideal for candidates with 0-3 years of relevant experience and a

Qualifications

• Basic understanding on Banking, Fraud, Disputes and Transaction Monitoring.
• Basic System Navigation and communication skills.

Responsibilities

• Basic understanding on Banking, Fraud, Disputes and Transaction Monitoring.
• System Navigation and communication skills.

Skills

Banking basics

Fraud awareness

Disputes handling

Transaction monitoring

System navigation

Communication skills

Job description

• Job Role Back-End/Voice/Customer Service -Fraud Investigation
• Experience (In Years) 0-3

Job Description

Basic understanding on Banking, Fraud, Disputes and Transaction Monitoring. System Navigation and communication skills

Responsibilities

Basic understanding on Banking, Fraud, Disputes and Transaction Monitoring. System Navigation and communication skills

Qualifications

Basic understanding on Banking, Fraud, Disputes and Transaction Monitoring. System Navigation and communication skills