Non Voice Process Associate

Creative Hands HR Consultancy; Chennai District, Bengaluru, Hyderabad; On-site; INR 300,000 - 500,000; Full time

Job summary

Creative Hands HR in Chennai invites applications for a Back Office Executive in Banking Operations focusing on Fraud, AML and KYC. The role involves reviewing customer accounts, verifying KYC documents, monitoring transactions, and supporting compliance.

You should have strong analytical skills, attention to detail and good written English. Non-voice processing experience is desirable and you will work to meet quality and SLA targets in a regulated financial environment.

Qualifications

• Strong analytical skills, attention to detail, problem-solving abilities, and good written English communication are essential.

Responsibilities

• Review customer accounts
• Verify KYC documents
• Monitor suspicious transactions
• Perform fraud investigations
• Process banking requests
• Ensure regulatory compliance
• Maintain accurate records
• Support operational excellence while meeting quality and SLA targets

Skills

Fraud Operations

AML

KYC

Transaction Monitoring

Financial Crime Prevention

Banking Operations

Non-Voice Process

Attention to detail

Analytical skills

English communication

Job description

Job highlights

• Experience in Fraud Operations, AML, KYC, Transaction Monitoring, and Financial Crime Prevention
• Review customer accounts, verify KYC documents, monitor suspicious transactions, conduct fraud investigations, process banking requests, ensure compliance, and maintain records

Job description

Back Office Executive, Banking Operations, Fraud, AML & KYC

Banking Operations, Back Office, Fraud Detection, AML, KYC, Transaction Monitoring, Payment Processing, Customer Due Diligence (CDD), Financial Crime, Non-Voice Process

Seeking detail-oriented candidates for a Back Office Banking Operations (Non-Voice) role with strong interest or experience in Fraud Operations, AML (Anti-Money Laundering), KYC (Know Your Customer), Transaction Monitoring, Financial Crime Prevention, and Banking Operations. Responsible for reviewing customer accounts, verifying KYC documents, monitoring suspicious transactions, performing fraud investigations, processing banking requests, ensuring regulatory compliance, maintaining accurate records, and supporting operational excellence while meeting quality and SLA targets. Strong analytical skills, attention to detail, problem-solving abilities, and good written English communication are essential.