Manager- Estate Operations Responsibilities
Strategic Roles and Responsibilities
- Ensures alignment of estate management operations with overall Admin strategy and objectives.
- Formulates estate management budgets, optimizing costs, and overseeing policy development and regular updates in line with business requirements.
Estate Operations
- Ensures efficient management of estate, F&B services, horticulture services, and facility maintenance.
- Manages vendor billings and payment processes, ensuring adherence to processes and policies.
Estate Event Management
- Ensures planning and execution of events at promoter estates, including vendor management, event design, and budgeting.
- Coordinates all event-related services including travel, accommodation, and entertainment, ensuring they meet Adani's standards.
Governance and Compliance Management
- Ensures estate management processes comply with governance protocols and SOPs, and develops action plans to address audit findings and mitigate risks in estate operations.
Technology and Process Evolution
- Ensures the development of a comprehensive database to capture utility and requisition patterns.
- Analyses data to provide insights for process improvement and incorporates new technologies to enhance customer satisfaction and ease of service at the estates.
People Management
- Ensures efficient administrative staffing at the estates by managing regular and contractual employees, planning shifts, and overseeing training.
- Monitors attendance, reviews performance, and provides feedback to maintain a motivated team and ensure service delivery standards are met.
Key Stakeholders - Internal
- GCPO
- BU/Site Admin Heads
- Security Heads
- Admin Team
- Group CPrO
Key Stakeholders - External
- Service Partners
- Event Management Companies
Qualifications
- Educational Qualification: Bachelor's degree in Business Management, Hotel Management or relevant field.
- Work Experience (Range of years): 10+ years of work experience with minimum 2 years in a team leading role in a similar position for mid-sized / large organization.