Walk-in | Estate Executive

Nature Homes; Jaipur; On-site; INR 360,000 - 540,000; Full time

Job summary

Nature Homes in Jaipur seeks an Estate Executive to oversee day-to-day estate operations, maintain properties, coordinate with residents, tenants, and vendors, and ensure smooth functioning of the assigned property.

The role requires strong communication, coordination, and problem-solving skills, along with proficiency in MS Office, and a customer-service mindset to manage requests, inspections, and vendor services.

Qualifications

• Graduate in any discipline; property management qualifications preferred.
• Experience in estate or facility management is advantageous.
• Freshers with good communication and coordination may be considered.

Responsibilities

• Oversee daily estate operations and maintenance.
• Coordinate with housekeeping, security, maintenance staff, and external vendors.
• Address residents' queries, complaints, and service requests professionally.
• Maintain records of maintenance requests, invoices, and vendor services.
• Ensure adherence to safety standards and property rules.
• Assist in budgeting, expense tracking, and handover activities.

Skills

Communication

Coordination

MS Office

Time management

Customer service

Attention to detail

Problem solving

Education

Bachelor's degree

Property / Facilities management qualification

Tools

MS Excel

Documentation

Job description

Job Summary

The Estate Executive will be responsible for managing day-to-day estate operations, maintaining properties, coordinating with residents, tenants, vendors, and internal teams, and ensuring the smooth functioning and upkeep of the assigned property or project.

Key Responsibilities

Estate Operations

• Oversee daily operations and maintenance of the assigned property, residential project, or estate.
• Ensure common areas, facilities, and amenities are maintained properly.
• Conduct regular site inspections and identify maintenance requirements.

Maintenance and Vendor Coordination

• Coordinate with housekeeping, security, maintenance staff, and external vendors.
• Monitor maintenance activities and ensure timely resolution of operational issues.
• Maintain records of maintenance requests, work orders, and vendor services.

Resident and Customer Coordination

• Address residents and occupants’ queries, complaints, and service requests professionally.
• Ensure timely follow-up and resolution of complaints.
• Maintain effective communication with residents and relevant stakeholders.

Documentation and Reporting

• Maintain records related to property maintenance, expenses, vendor bills, and service requests.
• Prepare regular reports on estate operations and pending issues.
• Maintain documentation related to occupancy, property handover, and maintenance, as applicable.

Compliance and Safety

• Ensure adherence to company procedures, property rules, and applicable safety standards.
• Monitor cleanliness, security, and proper use of common facilities.
• Report any safety concerns, damages, or operational irregularities to management.

Coordination and Administration

• Coordinate with accounts, sales, construction, and other departments wherever required.
• Assist in budget monitoring, expense tracking, and inventory management for estate operations.
• Support property handover and post-handover maintenance activities, where applicable.

Required Qualifications

• Graduate in any discipline; a qualification in property management, facilities management, or business administration will be preferred.
• Relevant experience in estate management, facility management, property management, or real estate operations will be an advantage.
• Freshers with good communication and coordination skills may also be considered, depending on company requirements.

Required Skills

• Good communication and interpersonal skills.
• Strong coordination, follow-up, and problem-solving abilities.
• Basic knowledge of MS Office, Excel, and documentation.
• Ability to manage multiple tasks and resolve operational issues.
• Customer-service orientation and a professional approach.
• Attention to detail and effective time management.