ERP System Administrator

Nalanda Educational Institutions; NTR; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Nalanda Educational Institutions seeks an experienced ERP System Administrator - MyClassboard to manage, configure, and support the MyClassboard ERP system across campuses in Vijayawada. You will ensure data integrity, provide user support, train staff, and coordinate system updates.

You will work closely with academic and administrative teams to tailor modules, generate reports, and implement improvements while maintaining security and compliance.

Qualifications

• Bachelor's degree in IT/CS/Business Administration or a related field.
• Minimum of 4 years of experience in managing ERP systems, preferably in an educational setting.
• Strong understanding of ERP system configuration, customization, and administration.
• Proficiency in using and managing the MyClassboard ERP system is highly desirable.
• Strong communication and interpersonal skills.
• Ability to train and support end-users effectively.
• Strong organizational and project management skills.

Responsibilities

• System Administration: Manage the MyClassboard ERP system to align with academic and administrative requirements.
• System Administration: Configure and customize modules and features within MyClassboard.
• System Administration: Perform regular system updates, patches, and maintenance tasks.
• System Administration: Ensure system performance and reliability through monitoring and troubleshooting.
• User Support: Provide technical support to staff and students for MyClassboard-related queries.
• User Support: Troubleshoot and resolve system-related problems in a timely manner.
• User Support: Act as liaison with MyClassboard support for advanced issues and escalations.
• Training and Documentation: Develop and deliver training programs for staff on MyClassboard usage.
• Training and Documentation: Create and maintain user guides and manuals.
• Training and Documentation: Conduct refresher training sessions for optimal use.
• Data Management: Ensure data accuracy and integrity within the MyClassboard system.
• Data Management: Perform data audits, backups, and recovery procedures as needed.
• Data Management: Manage user accounts, roles, and permissions for secure access.
• Reporting and Analytics: Generate and distribute standard and customized reports.
• Reporting and Analytics: Analyze data to identify trends and improvements.
• Reporting and Analytics: Develop dashboards as needed by departments.
• Process Improvement: Identify opportunities for process improvements.
• Process Improvement: Collaborate with departments to streamline workflows.
• Process Improvement: Stay updated on MyClassboard features and updates.
• Compliance and Security: Ensure data security and privacy per policies.
• Compliance and Security: Monitor compliance with data protection standards.
• Compliance and Security: Review and update security protocols.
• Project Management: Lead projects related to implementation or upgrades.
• Project Management: Coordinate with internal teams and vendors.
• Project Management: Monitor and report progress to senior management.

Skills

ERP system administration

Problem solving

Communication skills

Training end-users

Project management

Data accuracy

Education

Bachelor's degree in IT/CS/Business Administration

Tools

MyClassboard

Job description

Job Summary

Position Overview: The ERP System Administrator - MyClassboard will be responsible for the daily management, configuration, and support of the MyClassboard ERP system at Nalanda Educational Institutions. This role involves ensuring the system meets institutional needs, providing user support, training staff, and maintaining data integrity.

What is ERP Enterprise Resource Planning (ERP) is a type of software that organizations use to manage day-to-day business activities such as accounting, procurement, project management, risk management, and compliance. ERP systems tie together a multitude of business processes and enable the flow of data between them. For educational institutions, an ERP system like MyClassboard helps streamline administrative processes, manage student data, facilitate communication, and enhance overall operational efficiency.

Responsibilities

• System Administration:
  • Manage the MyClassboard ERP system to ensure it aligns with the institutions academic and administrative requirements.
  • Configure and customize modules and features within MyClassboard.
  • Perform regular system updates, patches, and maintenance tasks.
  • Ensure system performance and reliability through regular monitoring and troubleshooting.
• User Support:
  • Provide technical support to staff and students for MyClassboard-related queries and issues.
  • Troubleshoot and resolve system-related problems in a timely manner.
  • Act as the primary liaison with MyClassboard support for advanced technical issues and escalations.
• Training and Documentation:
  • Develop and deliver comprehensive training programs for staff on the use of MyClassboard.
  • Create and maintain user guides, manuals, and other instructional materials to assist users.
  • Conduct regular refresher training sessions to ensure optimal and updated use of the system.
• Data Management:
  • Ensure the accuracy and integrity of data within the MyClassboard system.
  • Perform regular data audits, backups, and data recovery procedures as needed.
  • Manage user accounts, roles, and permissions to ensure secure and appropriate access to the system.
• Reporting and Analytics:
  • Generate and distribute standard and customized reports to support decision-making processes.
  • Analyze system data to identify trends, areas for improvement, and ensure data-driven decisions.
  • Develop custom reports and dashboards as needed by various departments.
• Process Improvement:
  • Identify opportunities for process improvements and system enhancements.
  • Collaborate with various departments to streamline workflows and ensure effective use of the MyClassboard system.
  • Stay updated on new features and updates in MyClassboard to recommend and implement system enhancements.
• Compliance and Security:
  • Ensure data security and privacy in accordance with institutional policies and regulations.
  • Implement and monitor compliance with data protection standards.
  • Regularly review and update system security protocols to protect against data breaches and other vulnerabilities.
• Project Management:
  • Lead and manage projects related to the implementation, upgrade, and enhancement of the MyClassboard system.
  • Coordinate with internal teams and external vendors to ensure timely project completion.
  • Monitor and report on project progress to senior management.

Qualifications

• Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 4 years of experience in managing ERP systems, preferably in an educational setting.
• Strong understanding of ERP system configuration, customization, and administration.
• Excellent problem-solving and troubleshooting skills.
• Proficiency in using and managing the MyClassboard ERP system is highly desirable.
• Strong communication and interpersonal skills.
• Ability to train and support end-users effectively.
• Strong organizational and project management skills.

Preferred Skills

• Experience in educational technology and understanding of the academic environment.
• Familiarity with data security and privacy regulations.
• Certification in ERP system administration or related fields is a plus.

Work Environment

• Full-time position based at Vijayawada, Andhra Pradesh.
• Occasional travel between campuses may be required.
• Regular office hours with the possibility of extended hours during system updates or project implementations.

This job description provides a comprehensive outline of the responsibilities, qualifications, and expectations for the ERP System Administrator - MyClassboard, ensuring that the candidate can effectively manage the ERP system and support the institutions operational needs.