ERP System Administrator - MyClassboard - CO 26-27

Zoho; NTR; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Nalanda Academy of Science and Technical Education in Vijayawada, Andhra Pradesh, is seeking an ERP System Administrator for MyClassboard to manage, configure, and support the ERP system across the institution. The role emphasizes training staff, data integrity, and proactive system maintenance.

The ideal candidate will have a Bachelor’s degree in IT/CS/BA and at least four years of ERP experience, with strong communication skills and a focus on user support and security.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Strong understanding of ERP system configuration, customization, and administration.
• Excellent problem-solving and troubleshooting skills.

Responsibilities

• Manage the MyClassboard ERP system to meet institutional requirements.
• Configure and customize modules and features within MyClassboard.
• Perform regular system updates, patches, and maintenance tasks.
• Provide staff and student technical support for MyClassboard.
• Develop and deliver training programs for staff on MyClassboard use.
• Ensure data accuracy and integrity within the system.

Skills

Strong communication

Interpersonal skills

Problem solving

MyClassboard proficiency

Education

Bachelor’s degree in IT/CS/BA

Tools

MyClassboard ERP system

Job description

Nalanda Academy of Science and Technical Education | Full time

ERP System Administrator - MyClassboard - CO 26-27

Vijayawada (Urban), India

Job Description: ERP System Administrator - MyClassboard

Position Overview: The ERP System Administrator - MyClassboard will be responsible for thedaily management, configuration, and support of the MyClassboard ERPsystem at Nalanda Educational Institutions. This role involves ensuringthe system meets institutional needs, providing user support, trainingstaff, and maintaining data integrity.

What is ERP? Enterprise Resource Planning (ERP) is a type of software thatorganizations use to manage day-to-day business activities such asaccounting, procurement, project management, risk management, andcompliance. ERP systems tie together a multitude of business processesand enable the flow of data between them. For educational institutions,an ERP system like MyClassboard helps streamline administrativeprocesses, manage student data, facilitate communication, and enhanceoverall operational efficiency.

Key Responsibilities:

System Administration:

• Manage the MyClassboard ERP system to ensure it aligns with the institution’s academic and administrative requirements.
  
• Configure and customize modules and features within MyClassboard.
  
• Perform regular system updates, patches, and maintenance tasks.
  
• Ensure system performance and reliability through regular monitoring and troubleshooting.
  

User Support:

• Provide technical support to staff and students for MyClassboard-related queries and issues.
  
• Troubleshoot and resolve system-related problems in a timely manner.
  
• Act as the primary liaison with MyClassboard support for advanced technical issues and escalations.
  

Training and Documentation:

• Develop and deliver comprehensive training programs for staff on the use of MyClassboard.
  
• Create and maintain user guides, manuals, and other instructional materials to assist users.
  
• Conduct regular refresher training sessions to ensure optimal and updated use of the system.
  

Data Management:

• Ensure the accuracy and integrity of data within the MyClassboard system.
  
• Perform regular data audits, backups, and data recovery procedures as needed.
  
• Manage user accounts, roles, and permissions to ensure secure and appropriate access to the system.
  

Reporting and Analytics:

• Generate and distribute standard and customized reports to support decision-making processes.
  
• Analyze system data to identify trends, areas for improvement, and ensure data-driven decisions.
  
• Develop custom reports and dashboards as needed by various departments.
  

Process Improvement:

• Identify opportunities for process improvements and system enhancements.
  
• Collaborate with various departments to streamline workflows and ensure effective use of the MyClassboard system.
  
• Stay updated on new features and updates in MyClassboard to recommend and implement system enhancements.
  

Compliance and Security:

• Ensure data security and privacy in accordance with institutional policies and regulations.
  
• Implement and monitor compliance with data protection standards.
  
• Regularly review and update system security protocols to protect against data breaches and other vulnerabilities.
  

Project Management:

• Lead and manage projects related to the implementation, upgrade, and enhancement of the MyClassboard system.
  
• Coordinate with internal teams and external vendors to ensure timely project completion.
  
• Monitor and report on project progress to senior management.
  

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
  
• Minimum of 4 years of experience in managing ERP systems, preferably in an educational setting.
  
• Strong understanding of ERP system configuration, customization, and administration.
  
• Excellent problem-solving and troubleshooting skills.
  
• Proficiency in using and managing the MyClassboard ERP system is highly desirable.
  
• Strong communication and interpersonal skills.
  
• Ability to train and support end-users effectively.
  
• Strong organizational and project management skills.
  

Preferred Skills:

• Experience in educational technology and understanding of the academic environment.
  
• Familiarity with data security and privacy regulations.
  
• Certification in ERP system administration or related fields is a plus.
  
• Full-time position based at Nalanda Educational Institutions, Vijayawada, Andhra Pradesh.
  
• Occasional travel between campuses may be required.
  
• Regular office hours with the possibility of extended hours during system updates or project implementations.
  

Thisjob description provides a comprehensive outline of theresponsibilities, qualifications, and expectations for the ERP SystemAdministrator - MyClassboard, ensuring that the candidate caneffectively manage the ERP system and support the institution'soperational needs.