ERP coordinator

MNR University; Sangareddy; On-site; INR 600,000 - 900,000; Full time

Job summary

A higher education institution in Telangana is seeking an ERP Coordinator to manage its ERP system, providing support and training to staff, faculty, and students. The role involves maintaining system functionality, ensuring data accuracy, and facilitating integration with other university systems. Candidates should possess a Bachelor's degree in a related field and experience with ERP technologies. Strong communication and problem-solving skills are essential for this role.

Qualifications

• Bachelor’s degree in a related field is required.
• Experience with ERP systems is necessary.
• Strong technical, analytical, and problem-solving skills are essential.

Responsibilities

• Manage and update ERP system modules like Finance and HR.
• Provide user support and training for ERP functionality.
• Generate reports and dashboards for decision-making.

Skills

Technical skills

Analytical skills

Problem-solving skills

Communication skills

Training skills

Education

Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field

Master’s degree in Information Systems, IT Management, or related field

Tools

ERP systems (e.g., SAP, Oracle, PeopleSoft)

Database management tools

Reporting tools

Job description

Overview

The ERP (Enterprise Resource Planning) Coordinator manages, monitors, and supports the university’s ERP system to ensure smooth integration of administrative, academic, and financial processes. This role bridges technical operations with end‑user support, ensuring that staff, faculty, and students can efficiently use the system.

Key Responsibilities

• 1. ERP System Management

  Maintain and update the university ERP system modules (e.g., Student Information, Finance, HR, Procurement). Monitor system performance, troubleshoot issues, and coordinate with IT or ERP vendors for technical support. Ensure ERP system compliance with institutional policies and regulatory requirements. Implement system upgrades, patches, and enhancements.

• 2. User Support & Training

  Serve as the primary contact for ERP‑related queries from staff, faculty, and students. Provide technical support and resolve operational issues in a timely manner. Conduct training sessions for end‑users on system functionality and new features. Develop user manuals, SOPs, and training materials.

• 3. Data Management & Reporting

  Ensure accuracy, consistency, and integrity of data across ERP modules. Generate reports and dashboards for academic, administrative, and financial decision‑making. Assist departments in extracting, analyzing, and interpreting ERP data for institutional research, planning, and reporting purposes.

• 4. System Integration & Optimization

  Collaborate with IT and other departments to integrate ERP with other university systems. Evaluate system workflows and recommend process improvements. Test and validate new modules, customizations, and system enhancements before deployment. Maintain documentation for ERP processes, workflows, and system changes.

• 5. Project Coordination

  Participate in ERP implementation, upgrade, or migration projects. Coordinate cross‑departmental activities related to ERP rollouts and enhancements. Monitor timelines, deliverables, and post‑implementation support.

• 6. Compliance & Security

  Maintain system access controls and user permissions. Ensure ERP system adheres to data protection policies and cybersecurity standards. Conduct periodic audits to verify data integrity and compliance.

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.
• Experience with ERP systems (e.g., SAP, Oracle, PeopleSoft, Banner, Jenzabar, Workday).
• Strong technical, analytical, and problem‑solving skills.
• Knowledge of database management, reporting tools, and data analytics.
• Excellent communication and training skills.
• Ability to manage multiple tasks and projects effectively.

Preferred Qualifications

• Master’s degree in Information Systems, IT Management, or related field.
• Experience in higher education ERP environments.
• Familiarity with integration tools, APIs, or middleware solutions.
• Project management experience (certifications like PMP or PRINCE2 is a plus).