ERP Assistant

Rathinam College; Coimbatore District; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

No outbound calls

Software sales interactions

Paid time off

Commuter benefits

Discount programs

Sponsored events

Sport activities

Coffee & snacks

Job summary

Rathinam College is seeking an ERP support specialist to assist daily ERP operations and train users across departments. You will troubleshoot issues, document resolutions, and maintain master data, helping ensure data integrity within the ERP system.

You will also support data entry, validation, and data-cleaning tasks, assist in ERP implementation activities, and coordinate with different teams to understand requirements and gaps.

Qualifications

• Experience providing day-to-day functional support to ERP users across departments.
• Ability to assist end users with ERP queries, navigation, transactions, and basic troubleshooting.
• Strong documentation and data accuracy in ERP-related contexts.

Responsibilities

• Provide day-to-day functional support to ERP users across departments.
• Assist end users with ERP-related queries, navigation, transactions, and basic troubleshooting.
• Identify, document, and coordinate resolution of ERP issues with IT or ERP service provider.
• Maintain and update master data, user records, and ERP-related information accurately.

Tools

Excel

Word

Outlook

Teams

SharePoint

Job description

• Provide day-to-day functional support to ERP users across different departments.
• Assist end users with ERP-related queries, navigation, transactions, and basic troubleshooting.
• Identify, document, and coordinate resolution of ERP issues with the IT team or ERP service provider.
• Maintain and update master data, user records, and other ERP-related information accurately.
• Support data entry, validation, verification, and data-cleaning activities within the ERP system.
• Assist in ERP implementation, configuration, testing, and rollout activities.
• Coordinate with different departments to understand ERP-related requirements and process gaps.
• Prepare and maintain ERP-related reports, documentation, user guides, and issue logs.
• Assist in user training and provide basic guidance on ERP processes and system usage.
• Monitor pending ERP issues and follow up with relevant teams until closure.
• Support integration of ERP processes with other digital systems wherever required.
• Assist with system testing during ERP upgrades, modifications, and new module implementations.
• Ensure data confidentiality, accuracy, and compliance with organizational procedures.
• Provide support for Microsoft 365 applications such as Excel, Word, Outlook, Teams, and SharePoint as required.

What's great in the job?

• No outbound calls, you get leads and focus on providing value to them
• You sell management software to directors of SMEs: interesting projects and people
• Direct coordination with functional consultants for qualification and follow ups

PTOs

Vacation, Sick, and paid leaves

Save on commute

Pre-tax commuter benefitsbr
(parking and transit)

Discount Programs

Brand-name product and services in categories like travel, electronics, health, fitness, cellular, and more

Only a couple blocs from BART, Caltrain, Highway 101, carpool pickup, and Bay Bridge.

Sponsored Events

Tuesday Dinners, Monthly Lunch Mixers, Monthly Happy Hour, Annual day event

Sport Activity

Play any sport with colleagues and the bill is covered

Eat & Drink

Peet's and Philz coffee provided all day to order and pantry snacks