Enterprise SMB Account Manager

Jio; Ahmedabad District; Presencial; INR 900.000 - 1.400.000; Jornada completa

Descripción de la vacante

Jio is seeking Account Managers for SMB within the Enterprise Business Unit to drive growth across acquired and prospective enterprise customers. The role emphasizes understanding client needs, building lasting relationships, and delivering solutions through collaboration with the Solutioning team.

Ideal candidates have 7–12 years total experience with at least 5 years in corporate sales or account management, and may hold an MBA.

Formación

• 07–12 years overall experience; at least 5 years in corporate sales or account management
• MBA or equivalent qualification preferred

Responsabilidades

• Acquire customers and achieve targets for allocated accounts; build understanding of customer needs
• Generate new sales and build long-lasting relationships
• Expand relationships with existing customers by proposing solutions that meet objectives
• Collaborate with Solutioning team to provide products/services and ensure timely delivery
• Maintain hygiene and escalation matrix for customer complaints resolution
• Follow internal processes to ensure end-to-end sales cycle and meet account metrics
• Cloud and SaaS selling experience is preferable
• Create customer profiles for each account assigned
• Build and nurture account-focused relationships; prior account management experience

Conocimientos

Negotiation

Analytical

Communication

Dealing Ambiguity

Educación

Any Graduate

MBA preferred

Descripción del empleo

Jio is inviting applications from suitable candidates to join us as Account Managers for SMB division in our Enterprise Business Unit.

Education Requirement

• Experience - 07 - 12 years(must have at least 5 years experience in corporate sale or account management role of any industry
• )Any Graduate or MBA preferred

Job Description

• Acquire customers and achieve the targets given for the allocated ,accounts. Responsible to acquire Enterprise customers by building a, thorough understanding of key customer needs and requirements
• Play an integral part in generating new sales that will turn into, long lasting relationships
• Expand the relationships with existing customers by continuously, proposing solutions that meet their objectives
• Collaborate with the Solutioning team to provide the products and services and ensure timely delivery to customers
• Maintain hygiene and control escalation matrix for customer, complaints resolution
• Follow internal processes to ensure the end to end sales cycle and meeting account metrics
• Cloud and Saas selling experience is preferable
• Create Customer profile as per the template for each account assigned
• Building & Nurturing Account focused relationship: Prior experience of account management

Skills

• Negotiation Skills - Ability to sell in competitive market, environment
• Analytical Skill - Ability to analyze data/situation to gather insights
• Communication Skills - Ability to convey thoughts effectively
• Dealing Ambiguity - Ability to complete a project/task on a strict deadline with little direction