Enterprise Sales Manager

OneXtel; Tamil Nadu; On-site; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Competitive fixed compensation

Performance-linked incentives

Enterprise exposure

Job summary

Onextel is hiring an Enterprise Sales professional for Acquisition in Chennai. The role focuses on identifying, prospecting, and acquiring new enterprise clients for our CPaaS solutions—Voice, SMS, WhatsApp, and more.

Post-acquisition, you will manage onboarding, adoption, retention, and growth. Candidates must have CPaaS / cloud communications experience, a proven hunting record, and the ability to navigate complex enterprise buying processes.

Qualifications

• 3–8 years of experience in B2B sales / business development with CPaaS/A2P exposure.
• Proven track record in new-client acquisition and hunting, not just renewals.
• Experience selling CPaaS products like SMS, Voice APIs, WhatsApp Business API, Email APIs.

Responsibilities

• Identify, prospect, and generate new business opportunities in Chennai / South India.
• Build and manage a healthy sales pipeline through outreach, referrals, and market mapping.
• Own end-to-end sales cycle: lead generation, pitching, negotiation, contracting, closure.
• Understand client use cases and position CPaaS product mix accordingly.
• Collaborate with pre-sales, product, and technical teams on proposals and demos.
• Post-acquisition: be the single contact for onboarded clients and ensure go-live.
• Drive account growth via upsell/cross-sell of CPaaS products.
• Monitor usage and billing; coordinate with operations to resolve escalations.
• Track pipeline and revenue targets using CRM; stay aware of market trends.

Skills

Enterprise sales

CPaaS / cloud communications

New-client hunting

Negotiation

Presentation skills

Education

Bachelor's degree in Business/Marketing/Engineering

MBA

Tools

CRM software

Job description

About Onextel

Onextel is a CPaaS (Communication Platform as a Service) company enabling businesses to communicate with their customers through voice, SMS, WhatsApp, RCS, email, and other omnichannel APIs. We work with enterprises across BFSI, e-commerce, healthcare, logistics, and other sectors to power their customer engagement and communication infrastructure.

Role Summary

We are hiring an Enterprise Sales role – Acquisition for our Chennai location. This is a hunting-first role focused on identifying, prospecting, and acquiring new enterprise clients for Onextel's CPaaS solutions (Voice, SMS, WhatsApp Business API, RCS, Email APIs, etc.). Post-acquisition, the same individual will own the client relationship — driving onboarding, adoption, retention, and account growth. Candidates must come from the CPaaS / cloud communications / A2P messaging industry, with a proven record of new-client hunting.

Key Responsibilities

• New client acquisition (Hunting): Identify, prospect, and generate new business opportunities across target industries in and around Chennai / South India.
• Build and manage a healthy sales pipeline through cold outreach, networking, referrals, and market mapping of prospective CPaaS clients.
• Own the complete sales cycle — lead generation, solution pitching, commercial negotiation, contracting, and deal closure.
• Understand client use cases (OTP/authentication, transactional & promotional messaging, WhatsApp Business API, voice solutions, RCS, etc.) and position the right Onextel product mix.
• Work closely with pre-sales, product, and technical teams to prepare proposals, RFP responses, and solution demonstrations.
• Post-acquisition : Serve as the single point of contact for onboarded clients, ensuring smooth implementation and go-live.
• Drive account growth through upselling and cross-selling additional CPaaS products/channels within existing accounts.
• Monitor client usage, billing, and service delivery; coordinate with operations and support teams to resolve escalations.
• Track and report on sales pipeline, revenue targets, and account health using CRM tools.
• Maintain strong awareness of CPaaS market trends, competitor offerings, and regulatory changes (e.g., TRAI/DLT norms) relevant to messaging and voice business.

Required Skills & Experience

• 3–8 years of experience in B2B sales / business development, with mandatory prior experience in the CPaaS, A2P messaging, cloud telephony, or enterprise communication API industry.
• Demonstrated success in new client acquisition / hunting — not purely farming or renewals.
• Working knowledge of CPaaS products: SMS (A2P), Voice APIs, WhatsApp Business API, RCS, Email APIs, IVR/OBD solutions.
• Experience managing the complete client lifecycle — from acquisition through onboarding to long-term account management.
• Strong understanding of enterprise buying processes, procurement cycles, and stakeholder mapping (CXO, IT, Marketing, CX teams).
• Excellent communication, negotiation, and presentation skills.
• Based in or willing to relocate to Chennai; existing local market network is a strong plus.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or related field; MBA.

Key Performance Indicators (KPIs)

• New logo acquisition (number of new clients signed) and new business revenue.
• Sales pipeline value and conversion ratio.
• Account retention, usage growth, and upsell/cross-sell revenue.
• Client satisfaction and reduction in escalations for owned accounts.

What We Offer

• Opportunity to work with a fast-growing CPaaS company in a high-ownership, target-driven role.
• Competitive fixed compensation with performance-linked incentives.
• Exposure to enterprise clients across diverse industries and cutting-edge communication technologies.