Enterprise Sales Manager

OneXtel; Dadri; On-site; INR 2,000,000 - 3,500,000; Full time

Job summary

OneXtel is seeking an experienced Enterprise Sales Manager to drive CPaaS revenue and manage strategic accounts. You will identify opportunities, lead end-to-end deals, and engage CXOs with solution-based selling across BFSI, e-commerce, retail, healthcare, and other large enterprises.

You will build a robust pipeline, collaborate with pre-sales and product teams, and own revenue targets while expanding major accounts through upselling and cross-selling in a fast-paced, technology-driven

Qualifications

• 7–10 years of experience in B2B/Enterprise Sales, CPaaS/SaaS/tech solutions.
• Proven track record of acquiring and managing mid-market and enterprise accounts.
• Experience selling technology solutions to BFSI, E-commerce, Retail, Healthcare, etc.
• Experience with CRM platforms and sales tools is preferred.

Responsibilities

• Identify, qualify and develop new enterprise opportunities across target industries.
• Build and maintain relationships with enterprise customers, expanding accounts.
• Manage end-to-end sales lifecycle from qualification to closure and handover.
• Position CPaaS solutions (SMS, WhatsApp Business, Voice, APIs) to meet customer needs.
• Collaborate with pre-sales, product, and marketing for proposals and demos.
• Maintain accurate forecasts and CRM data; drive pipeline growth.
• Engage with CXOs and senior decision-makers to close deals.

Skills

Enterprise sales

Lead generation

Account management

Stakeholder management

Solution selling

CRM management

Forecasting

Negotiation

Cross-functional collaboration

Pipeline management

Education

Bachelor's degree (Business/Marketing/Engineering/CS)

MBA (advantage)

Tools

CRM platforms

Job description

We are looking for an experienced and result-oriented Enterprise Sales Manager to drive the growth of our CPaaS (Communications Platform as a Service) business. The role will be responsible for identifying and acquiring enterprise customers, managing strategic accounts, developing new business opportunities, and driving revenue through consultative and solution-based selling.

The ideal candidate should have a strong understanding of the enterprise communication, CPaaS, SaaS, cloud, telecom, or digital technology ecosystem, along with proven experience in managing complex B2B sales cycles and engaging with senior decision-makers.

Key Responsibilities:

• Enterprise Business Development: Identify, qualify, and develop new enterprise business opportunities across target industries and customer segments.
• Lead Generation & Prospecting: Build a strong sales pipeline through strategic prospecting, cold calling, email campaigns, networking, industry events, referrals, and account-based selling.
• End-to-End Sales Ownership: Manage the complete sales lifecycle, from prospect identification and qualification through solution presentation, negotiation, closure, and handover.
• Solution Selling: Understand customer communication requirements and position relevant CPaaS solutions such as SMS, WhatsApp Business, Voice, RCS, OTP, authentication, notifications, and other digital communication APIs.
• Enterprise Account Management: Build and maintain strong relationships with key enterprise customers and identify opportunities for account expansion, upselling, and cross-selling.
• Stakeholder Management: Develop relationships with CXOs, business heads, IT leaders, procurement teams, marketing teams, and other key decision-makers within enterprise accounts.
• Client Meetings & Presentations: Conduct business discussions, product demonstrations, solution presentations, and commercial negotiations with prospective and existing customers.
• Proposal & RFP Management: Work closely with pre-sales, product, solution, and technical teams to prepare customized proposals, RFP/RFQ responses, commercial offers, and solution presentations.
• Pipeline & Revenue Management: Maintain accurate sales forecasts, pipeline reports, opportunity stages, and revenue projections through the organization's CRM system.
• Competitive Intelligence: Monitor competitor offerings, pricing, market developments, customer trends, and industry dynamics to identify opportunities and strengthen the company's competitive positioning.
• Cross-functional Collaboration: Collaborate with product, marketing, pre-sales, technical, operations, finance, and customer success teams to ensure successful customer acquisition and onboarding.
• Relationship Management: Act as a trusted business partner to customers by understanding their communication challenges and recommending scalable, cost-effective solutions.
• Market Expansion: Identify new industries, use cases, geographies, and strategic accounts that can contribute to CPaaS business growth.
• Sales Performance: Consistently achieve and exceed assigned revenue, acquisition, and profitability targets.
• Strong understanding of CPaaS, SaaS, cloud communications, telecom, APIs, digital messaging, or enterprise technology solutions.
• Proven experience in B2B enterprise sales with a track record of meeting or exceeding revenue targets.
• Strong consultative and solution-selling approach with the ability to understand business requirements and translate them into technology solutions.
• Excellent communication, presentation, negotiation, and relationship-management skills.
• Ability to engage confidently with CXO-level and senior enterprise stakeholders.
• Strong prospecting, lead-generation, and business-development capabilities.
• Experience managing long and complex enterprise sales cycles involving multiple stakeholders.
• Strong commercial acumen with the ability to negotiate pricing, contracts, and commercial terms.
• Excellent pipeline management, forecasting, and CRM discipline.
• Strong analytical and problem-solving abilities.
• Ability to work collaboratively with technical, product, pre-sales, marketing, and operations teams.
• Highly driven, self-motivated, target-oriented, and comfortable working in a fast-paced environment.

Education & Experience:

• Bachelor's degree in Business Administration, Marketing, Engineering, Computer Science, or a related field. An MBA or equivalent qualification is an advantage.
• 7–10 years of experience in B2B/Enterprise Sales, preferably within CPaaS, SaaS, telecom, cloud, IT, digital communications, or technology solutions.
• Proven track record of acquiring and managing mid-market and enterprise accounts.
• Experience selling technology solutions to industries such as BFSI, E-commerce, Retail, Healthcare, Logistics, Travel, Education, or large enterprises will be an advantage.
• Experience with CRM platforms and sales tools is preferred.

Key Performance Indicators (KPIs):

• New enterprise customer acquisition
• Revenue and gross margin achievementSales pipeline growth and conversion
• Upselling and cross-selling revenue
• Forecast accuracy
• Customer retention and relationship growth

What We’re Looking For: A hunter + farmer sales professional who can independently generate enterprise opportunities, build executive-level relationships, understand customer communication requirements, and convert complex opportunities into long-term, high-value CPaaS partnerships.