Sales Director

Karix; Mumbai; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Karix is seeking an experienced sales leader to drive new logo acquisition and expand strategic enterprise accounts in the Western region. You will lead, coach, and mentor a team of Enterprise Sales Representatives, win new business, and accelerate revenue growth through consultative selling and strong relationships.

The role focuses on retention, expansion, cross-sell of CPaaS solutions (SMS, WhatsApp, RCS, Voice), and becoming a trusted advisor to senior executives across large enterprises in

Qualifications

• Minimum 12–15 years of B2B sales experience, including leadership or mentoring experience.
• Strong leadership, mentoring, and coaching abilities.
• Experience with senior-level decision-makers in large organizations.
• Excellent written and spoken communication skills.
• Ability to present and sell confidently.
• Experience in solution selling and cross-selling in large enterprises.
• Self-driven with focus on solving customer problems and hitting revenue quotas.

Responsibilities

• Drive sales of Karix CPaaS to large enterprises in the Western region and hit revenue targets.
• Own end-to-end sales cycle from SQL to closure.
• Identify new revenue opportunities and upsell/cross-sell CPaaS.
• Lead and mentor Enterprise Sales Representatives to meet targets.
• Build multi-level stakeholder relationships across business and technology teams.
• Collaborate with solutioning, product, and support teams for delivery.

Skills

B2B sales leadership

Enterprise sales

Strategic account management

Relationship building

Solution selling

Tools

CRM software

Lusha

LinkedIn Sales Navigator

Job description

An experienced sales leader responsible for driving new logo acquisition (hunting) and expanding strategic enterprise accounts, while leading, coaching, and mentoring a team of Enterprise Sales Representatives. The role focuses on winning new business, accelerating revenue growth, driving account retention and expansion, and increasing CPaaS solution adoption through consultative selling and strong relationship engagement.

What You’d do?

• Responsible for driving sales of Karix’s CPaaS solutions across Large Enterprise cohort, primarily within the Western region, achieving revenue targets while ensuring deal quality in line with defined KPIs.
• Own the sales cycle/funnel from SQL (Sales Qualified Lead) stage which includes activities like but not limited to introducing Karix, positioning, presenting solutions, proposal, contracting, commercials negotiations till sales closure.
• Actively seek and enable new revenue opportunities
• Own end-to-end management of strategic enterprise accounts with focus on retention, growth, and customer satisfaction.
• Lead, coach, and mentor a team of Enterprise Sales Representatives to achieve sales targets
• Build and maintain strong, multi-level stakeholder relationships across business and technology teams.
• Drive revenue expansion through upsell and cross-sell of CPaaS solutions (SMS, WhatsApp, RCS, Voice, omni-channel).
• Identify and unlock new use cases within accounts to increase platform adoption and wallet share.
• Act as a trusted advisor, aligning solutions with client business goals and engagement KPIs.
• Own renewals and commercial discussions, ensuring high retention and long-term contracts.
• Monitor account health (usage trends, revenue, engagement) and proactively mitigate churn risks.
• Collaborate with internal teams (solutioning, product, support) for seamless delivery and issue resolution.

What You’d Have?

• Minimum 12-15 years of B2B sales experience, including experience leading or mentoring a sales team
• Strong leadership, mentoring, and coaching abilities.
• Experience working with senior-level decision-makers within large organizations.
• Excellent written and spoken communication skills.
• Ability to present and sell with ease.
• Experience in solution selling and able to cross sell products in large enterprises.
• Self-driven, with a genuine focus on solving customer problems and consistently exceeding revenue quotas.

Skills & Abilities-

• Excellent written and verbal communication skills (non-negotiable)
• Excellent command of MS Office Suite (Word, Excel, PowerPoint)
• Strong presentation and Excel skills; able to build PPTs, models, and ROI plans in Excel (mandatory)
• Experience in B2B solution selling (E-commerce, CRM, ERP, SaaS, OMS, Payment solutions)
• Experience in concept and software solution selling, with the ability to engage and influence client stakeholders
• Experience selling in the domestic market is an added advantage

Good to Have -

• Hands-on experience with CRM/prospecting tools such as Lusha and LinkedIn Sales Navigator.
• Eagerness to learn and understand technology.
• Able to handle RFPs and create proposals based on client requirements.
• Preferred professional background in B2B Channel Sales (Solutions) and/or Direct Solution Sales (E-commerce, Warehousing, Digital Marketing, CRM, ERP, etc.).
• An entrepreneurial mindset with a strong sense of ownership — genuinely solving customer problems and becoming a trusted advisor to customers is a big plus.

Impactful Work:

Play a pivotal role in safeguarding Karix's assets, data, and reputation in the industry.

Tremendous Growth Opportunities

Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development.

Innovative Environment

Work alongside a world‑class team in a challenging and fun environment, where innovation is celebrated.

Karix is an equal opportunity employer. We champion diversity and are committed to creating an inclusive environment for all employees