Enterprise Sales Manager

OneXtel; Chennai District; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

Performance incentives

High ownership role

Enterprise client exposure

Job summary

Onextel is hiring an Enterprise Sales professional in Chennai to hunt and acquire new enterprise clients for CPaaS solutions including Voice, SMS, WhatsApp Business API, and other APIs. You will own end-to-end sales, onboarding, and post-sale growth, coordinating with pre-sales, product, and technical teams.

The role requires 3–8 years in B2B sales within CPaaS or cloud communications, with a proven record of new-client acquisition and stakeholder management.

Qualifications

• 3–8 years of experience in B2B sales / business development, with mandatory CPaaS/A2P/messaging industry background.
• Demonstrated success in new client acquisition/hunting, not purely renewals.
• Experience managing the complete client lifecycle from acquisition through onboarding to long-term management.
• Strong understanding of enterprise buying processes and stakeholder mapping (CXO, IT, Marketing, CX teams).

Responsibilities

• Identify, prospect, and generate new business opportunities across Chennai/South India.
• Build and manage a sales pipeline through cold outreach, networking, and referrals.
• Own the full sales cycle: lead generation, pitch, negotiation, contracting, and closure.
• Understand client use cases (OTP, transactional/promotional messaging, WhatsApp Business API, etc.) and position CPaaS products.
• Collaborate with pre-sales, product, and technical teams for proposals and demos.
• Post-acquisition: be the single point of contact for onboarded clients and go-live.

Skills

CPaaS knowledge

New client hunting

Enterprise sales

Negotiation

Stakeholder mapping

Communication skills

Education

Bachelor's degree

MBA

Tools

CRM tools

Job description

Onextel is a CPaaS (Communication Platform as a Service) company enabling businesses to communicate with their customers through voice, SMS, WhatsApp, RCS, email, and other omnichannel APIs. We work with enterprises across BFSI, e-commerce, healthcare, logistics, and other sectors to power their customer engagement and communication infrastructure.

Role Summary

We are hiring an Enterprise Sales role – Acquisition for our Chennai location. This is a hunting-first role focused on identifying, prospecting, and acquiring new enterprise clients for Onextel's CPaaS solutions (Voice, SMS, WhatsApp Business API, RCS, Email APIs, etc.). Post-acquisition, the same individual will own the client relationship — driving onboarding, adoption, retention, and account growth. Candidates must come from the CPaaS / cloud communications / A2P messaging industry, with a proven record of new-client hunting.

Key Responsibilities

• New client acquisition (Hunting): Identify, prospect, and generate new business opportunities across target industries in and around Chennai / South India.
• Build and manage a healthy sales pipeline through cold outreach, networking, referrals, and market mapping of prospective CPaaS clients.
• Own the complete sales cycle — lead generation, solution pitching, commercial negotiation, contracting, and deal closure.
• Understand client use cases (OTP/authentication, transactional & promotional messaging, WhatsApp Business API, voice solutions, RCS, etc.) and position the right Onextel product mix.
• Work closely with pre-sales, product, and technical teams to prepare proposals, RFP responses, and solution demonstrations.
• Post-acquisition : Serve as the single point of contact for onboarded clients, ensuring smooth implementation and go-live.
• Drive account growth through upselling and cross-selling additional CPaaS products/channels within existing accounts.
• Monitor client usage, billing, and service delivery; coordinate with operations and support teams to resolve escalations.
• Track and report on sales pipeline, revenue targets, and account health using CRM tools.
• Maintain strong awareness of CPaaS market trends, competitor offerings, and regulatory changes (e.g., TRAI/DLT norms) relevant to messaging and voice business.

Required Skills & Experience

• 3–8 years of experience in B2B sales / business development, with mandatory prior experience in the CPaaS, A2P messaging, cloud telephony, or enterprise communication API industry.
• Demonstrated success in new client acquisition / hunting — not purely farming or renewals.
• Working knowledge of CPaaS products: SMS (A2P), Voice APIs, WhatsApp Business API, RCS, Email APIs, IVR/OBD solutions.
• Experience managing the complete client lifecycle — from acquisition through onboarding to long-term account management.
• Strong understanding of enterprise buying processes, procurement cycles, and stakeholder mapping (CXO, IT, Marketing, CX teams).
• Excellent communication, negotiation, and presentation skills.
• Based in or willing to relocate to Chennai; existing local market network is a strong plus.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or related field; MBA.

Key Performance Indicators (KPIs)

• New logo acquisition (number of new clients signed) and new business revenue.
• Sales pipeline value and conversion ratio.
• Account retention, usage growth, and upsell/cross-sell revenue.
• Client satisfaction and reduction in escalations for owned accounts.

What We Offer

• Opportunity to work with a fast-growing CPaaS company in a high-ownership, target-driven role.
• Competitive fixed compensation with performance-linked incentives.
• Exposure to enterprise clients across diverse industries and cutting-edge communication technologies.