Enrollment specialist

LE9220 Veradigm India Private Limited - Pune; Pune District; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Quarterly company‑wide recharge days

Flexible work environment

Peer‑based incentive awards

Tuition reimbursement

Job summary

LE9220 Veradigm India Private Limited - Pune is seeking a dedicated professional to provide high-quality client service. The role includes responding to client inquiries efficiently and documenting account evaluations.

The ideal candidate will have a bachelor's degree and 0-2 years of relevant experience. We emphasize work/life balance with benefits like remote work options, quarterly recharge days, and tuition reimbursement.

Qualifications

• 0–2 years of relevant work experience preferred.

Responsibilities

• Provide high‑quality client service in an accurate, efficient, and professional manner.
• Respond promptly to client cases, e‑mails, and voicemail messages.
• Document and evaluate each account to determine if further research is necessary.
• Solve client issues by addressing documentation gaps with payers.
• Participate in quality processes.

Education

Bachelor’s degree

Job description

Job Summary

Provides confirmation of details of client enrolment into systems management.

Responsibilities

• Provide high‑quality client service in an accurate, efficient, and professional manner.
• Respond promptly to client cases, e‑mails, and voicemail messages.
• Document and evaluate each account to determine if further research is necessary.
• Solve client issues by addressing documentation gaps with payers and escalating to the next tier when required.
• Participate in quality processes.

Qualifications

• Bachelor’s degree (preferred).
• 0–2 years of relevant work experience (preferred).

Work Arrangements

Primarily works in a standard office environment. Will be on‑call and required to work after hours during peak times (end of month/quarter/year). PTO is limited during these periods to meet business needs.

Core Competencies

• Client Service – values and delivers high‑quality, innovative service to all clients.
• Proactive and timely response to client needs with professionalism and courtesy.
• Maintains and builds positive client relationships.

Benefits and Culture

We offer generous benefits with an emphasis on work/life balance, including quarterly company‑wide recharge days, flexible work environment (remote/hybrid options), peer‑based incentive “Cheer” awards, and tuition reimbursement. For more information, visit https://veradigm.com/about-veradigm/careers/benefits/ and https://veradigm.com/about-veradigm/careers/culture/.

Equal Opportunity Employer

We are an Equal Opportunity Employer. No job applicant or employee shall receive less favorable treatment or be disadvantaged because of gender, marital or family status, color, race, ethnic origin, religion, disability, age, or any other basis prohibited by law.